Tack and Pet Lead Associate

North40 Outfitters•Spokane, WA

2d•Onsite

About The Position

North 40 Outfitters in Spokane, Washington (West Location) is seeking a full-time Tack & Pet Lead. The role is key to the customer experience and supports department sales, customer service, merchandising, organization, and protection of company assets. The associate assists customers with products and brands, including topics related to animal health, feed, vaccines, and livestock equipment. The position requires availability for scheduled shifts during store business hours: Monday through Saturday, 7 a.m. to 8 p.m., and Sunday, 9 a.m. to 5 p.m. Shifts may include weekends and certain holidays, with scheduling flexibility based on business needs. The role involves working on your feet throughout the shift, using ladders, rolling staircases, and pallet jacks, and handling loads within the stated lifting requirements.

Requirements

Work cooperatively in a team environment and share credit.
Take initiative, embrace change, and learn new things.
Be dependable and meet the expectations of the role.
Work independently or as part of a group.
Provide phenomenal customer service.
Have good communication skills and effectively engage with individuals regularly.
Multitask and prioritize.
Work in a fast-paced environment while remaining detailed and focused.
Have working knowledge of small and large animals, including vaccines, feed, livestock equipment, and general animal health.
Understand correct lifting and loading techniques.
Be able to lift and carry 0–15 lbs. continuously, 15–50 lbs. frequently, and 50–55 lbs. occasionally; team lift anything over 55 lbs.
Spend 100% of work time on your feet, including using ladders, rolling staircases, and pallet jacks.
Be available for scheduled shifts during store business hours, including weekends and certain holidays, with flexibility based on business needs.

Nice To Haves

Previous merchandising experience.

Responsibilities

Provide outstanding customer service and help create a positive customer experience.
Generate sales and suggest products to customers.
Stock and merchandise the department.
Maintain a clean and organized department.
Safeguard company assets.
Educate and assist customers about products and brands sold by North 40.