Tablet Repair Supervisor

ViaPath Technologies•Carlisle, IN

13d•Onsite

About The Position

ViaPath is currently seeking a Tablet Repair Supervisor to join our growing team. The Tablet Repair Supervisor will be based at the customer site and will be responsible for supervising a team of currently incarcerated individuals within the Indiana Department of Correction's ICI Industries operations. The team is responsible for repairing, re-qualifying, and refurbishing ViaPath Android tablet computers including testing, component replacement and configuration broken tablets. This position will be based at the client site in Carlisle, Indiana.

Requirements

High School Diploma or GED required
Minimum of 5 years of experience in an industrial setting (e.g., production, repair warehouse/logistics facility, etc.) required
Minimum of 2 years of related technical experience (e.g., technical repair, tablet support, etc.)
Minimum of 3 years of management and/or leadership experience required
Proficient in Windows OS and MS Office Suite
Strong written and verbal communication skills
Strong organizational skills
Ability to work in a fast-paced environment and multi-task on work assignments while meeting competing deadlines
Ability to lead and motivate a team
Must be able to frequently lift and/or move up to 10 pounds and be able to work with team members to move equipment up to 50 lbs
Ability to follow production schedules and monitor quality of work
Ability to resolve operational problems
Ability to pass customer training requirements and implement processes and procedures following custody policy and procedure protocols

Nice To Haves

Bachelor’s degree preferred
Android experience preferred

Responsibilities

Supervise a team of incarcerated individuals responsible for repairing tablets in the production shop located on customer site.
Provide on-the-job training to team members in the manufacturing, processing, and/or shipping of products.
Ensure that the team members register and fulfill the training according to work processes as defined by United States Department of Labor (USDOL) Apprenticeship Program.
Perform and supervise the set up and maintenance of equipment.
Provide all applicable safety training to team members for assigned areas of supervision.
Repair, re-qualification, and refurbishment of ViaPath Android tablet computers including testing, component replacement and configuration.
Materials coordination to include handling and unpacking / packing of inbound and outbound tablet computers.
Other duties as assigned.

Benefits

Medical, Dental & Vision Insurance
Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA)
Employer provided contribution to the HSA for eligible medical plans
Healthcare and dependent care spending accounts available
Flexible Time Off (FTO)
Company Holidays
Retirement Plan (401(k))
Traditional and Roth 401(k) options available including employer matching contributions
Life & Disability Insurance
Company-paid basic life insurance and short-term disability
Additional voluntary coverage available
Employee Assistance Program (EAP)
Additional Well-Being Resources
Access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services