Table Games - Trainee Dealer

Bally's Chicago•Dover, DE

22h•$15

About The Position

This role involves learning to deal core and novelty table games, providing excellent customer service, and ensuring game security and compliance with all policies and regulations. The trainee dealer will facilitate games, explain rules, manage chip transactions, and maintain a fun and memorable experience for players.

Requirements

Ability to learn and deal core table games (Blackjack, Paigow, Roulette, Craps, or Baccarat).
Ability to learn and deal novelty table games (Three Card Poker, Heads Up Hold’em, Cajun Stud, or High Card Flush).
Excellent customer service skills.
Ability to manage cash and gaming chips accurately.
Understanding of game security procedures.
Effective communication skills.
Ability to adhere to policies, procedures, and regulations.
Ability to work safely.

Responsibilities

Successfully deal 1 core game (Blackjack, Paigow, Roulette, Craps, or Baccarat) and 1 novelty game (Three Card Poker, Heads Up Hold’em, Cajun Stud, or High Card Flush) by the end of the training period.
Provide fast, flawless, personalized customer service to players.
Create memorable service experiences and a fun-filled environment for players.
Facilitate the game and explain the rules of the game to players.
Conduct assigned game according to procedures; compute pay-off odds to pay winning bets and collect losing bets.
Exchange cash for gaming chips according to procedures (buy-in transactions).
Audit and complete fills and credits on the table games.
Ensure game security.
Inform the Floor Supervisor and/or Box person of any requests or unusual play.
Issue the proper amount of gaming chips to players after completion of the credit authorization procedures.
Adhere to established cash handling and accounting procedures.
Comply with all departmental and company policies as well as all established regulations.
Maintain confidentiality regarding customer play.
Work safely, following all established safety rules and regulations.
Communicate effectively with co-workers, supervisors and guests.
Follow all relevant policies and procedures.
Perform other duties as assigned.