Table Games Shift Manager
About The Position
Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere. Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations. Mentor team members to provide superior guest service. Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiative, and organizational goals. Develop and maintain a welcoming, safe, professional, and friendly work environment. Select, train, and develop table games team member through education, training, coaching, and corrective action. Oversee the overall integrity of the table games department while on duty. Act as a liaison with managers from other departments. Perform other duties as assigned.
Requirements
- Must be 21 years of age or older.
- Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board.
- Must have a high school diploma or equivalent.
- Must have knowledge of all casino game rules.
- Must have knowledge of all applicable gaming regulations.
- Two to three years of casino management experience required.
- Strong organizational, planning, supervisory skills are required.
- Requires above-average math skills.
- Experience with scheduling and budget in a casino environment.
- Must have excellent interpersonal and communication skills.
- Must be able to work weekends, weeknights, and holidays.
Responsibilities
- Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere.
- Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations.
- Mentor team members to provide superior guest service.
- Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiative, and organizational goals.
- Develop and maintain a welcoming, safe, professional, and friendly work environment.
- Select, train, and develop table games team member through education, training, coaching, and corrective action.
- Oversee the overall integrity of the table games department while on duty.
- Act as a liaison with managers from other departments.
- Perform other duties as assigned.
Benefits
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
