Table Games Pit Manager
About The Position
The Table Games Pit Manager is responsible for overseeing the daily operations of assigned table game pit areas, ensuring compliance with all applicable gaming laws, regulations, internal controls, and company policies. This role provides leadership and supervision for dealers and pit supervisors, ensuring adherence to procedures, exceptional guest service, game integrity, and operational efficiency. The Pit Manager monitors games and customer activity to protect against cheating and irregular play, manages gaming banks, makes complex operational decisions, assists with employee scheduling, training, disciplinary actions, and performance management, and communicates operational updates with casino leadership. The position also supports tournaments, promotions, budgeting, forecasting, and financial performance goals while fostering strong guest relationships and maintaining a professional, team-oriented work environment aligned with Laguna Development Corporation's Core Values.
Requirements
- Bachelor's degree or equivalent experience.
- 5 to 7 years of relevant gaming industry experience.
- Strong leadership skills.
- Proficiency in Microsoft Office applications.
- Proficiency in casino and pit tracking systems.
- Proficiency in Kronos software.
- Proficiency in Paramount software.
- Ability to work under pressure.
- Ability to maintain flexible hours including weekends and holidays.
- Ability to perform physical duties such as standing, walking, reaching, lifting up to 50+ pounds.
- Ability to work in a casino environment with exposure to loud noise and cigarette smoke.
- Must pass a pre-employment drug and alcohol screening.
- Must obtain and maintain a Pueblo of Laguna gaming license.
- Must obtain and maintain Title 31 Certification.
- Must obtain and maintain a valid New Mexico driver's license.
Responsibilities
- Overseeing the daily operations of assigned table game pit areas.
- Ensuring compliance with all applicable gaming laws, regulations, internal controls, and company policies.
- Providing leadership and supervision for dealers and pit supervisors.
- Ensuring adherence to procedures, exceptional guest service, game integrity, and operational efficiency.
- Monitoring games and customer activity to protect against cheating and irregular play.
- Managing gaming banks.
- Making complex operational decisions.
- Assisting with employee scheduling, training, disciplinary actions, and performance management.
- Communicating operational updates with casino leadership.
- Supporting tournaments, promotions, budgeting, forecasting, and financial performance goals.
- Fostering strong guest relationships.
- Maintaining a professional, team-oriented work environment aligned with Laguna Development Corporation's Core Values.
- Hiring, training, evaluating, scheduling, disciplining, and developing employees.
- Participating in management development programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
