Table Games Dual Rate Dealer ($10+tips) ($27.50 Supervising)

Ponca Gaming•Carter Lake, IA

19h•Onsite

About The Position

The Table Games Dual Rate Dealer is responsible for dealing and/or supervising all assigned Table Games including but not limited to Blackjack, Roulette, and Carnival Games in accordance with Prairie Flower Casino’s Policies and Procedures while exhibiting a high level of guest service. This role also functions as a Floor Supervisor when staffing levels or business demands require, taking on additional responsibilities such as correcting procedural and monetary errors, monitoring the condition of gaming equipment, ensuring departmental and company policy compliance, verifying and maintaining table inventories, monitoring problems, changes and concerns, supervising and coaching dealers, and resolving or reporting guest complaints.

Requirements

Must have either previously worked as a Table Games Dealer or successfully complete a company provided Dealer School Training course.
Ability to showcase dealer skills and pass the required Dealer skills audition.
Must possess the ability to accurately differentiate Cheque colors and appropriate values.
Must possess the necessary dexterity skills to deal a variety of Table Games.
Excellent Guest Service and interpersonal skills required.
Must be able to speak and understand English.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
Must be able to maintain appropriate Gaming License.

Nice To Haves

High School Diploma

Responsibilities

Provide accurate and efficient dealing skills at assigned Table Games.
Adhere to all company and departmental policies and procedures.
Ensure a high level of game protection is consistently maintained and all regulatory rules are followed.
Maintain a high level of guest service and internal service standards.
Ensure the integrity, safety and cleanliness of the property and assets.
Maintain a high level of confidentiality and professionalism.
Attend all required training and meetings including any position related training deemed necessary by department or company leadership.
Must be able to work the required work schedule and be flexible to change shifts as needed.
Work physically onsite to interact personally with team members, guests and others.
Ensure all safety standards are met, and possible safety hazards are quickly resolved.
Is a role model and champion of Prairie Flower Casino’s Mission and Values.
Work as a Floor Supervisor when staffing levels or business demands require.
Correct procedural and monetary errors (when supervising).
Monitor the condition of gaming equipment, and report any anomalies to the manager in a timely manner (when supervising).
Ensure departmental and company policies and procedures are being followed (when supervising).
Ensure compliance with Title 31 and the Bank Secrecy Act (when supervising).
Verify and maintain table inventories (when supervising).
Monitor problems, changes and concerns in a timely manner (when supervising).
Supervise and coach dealers to meet goals while maintaining a high level of guest service and internal service standards (when supervising).
Resolve and/or report Guest complaints in a timely and positive manner (when supervising).