Table Games Dealer 1 Class-Choctaw Landing

Choctaw Nation of OklahomaBroken Bow, OK
Onsite

About The Position

This 9-Week course is designed to develop the skillsets necessary for dealing Table Games. Selected applicants will be hired and required to attend the 9 weeks of class. Each student will be required to pass physical and written skills test for each module of the class. Upon successful completion of the course, applicants will be able to select/bid from available dealer schedules. Applicants must attend every class and conduct themselves in a professional manner. The Dealer 1 Trainee will learn the fundamentals of Table Games, including dealing techniques, game rules, and essential skills for providing a high-quality gaming experience. Your role will involve hands-on training, mentoring by experienced trainers, and a comprehensive evaluation process to prepare the associate for advancement to a position within the Table Games Department.

Requirements

  • Apply basic math (arithmetic, ratios, proportions, or conversions).
  • Apply oral or written communication techniques.
  • Must be highly customer focused and maintain a positive atmosphere and be friendly and informative as needed.
  • Strong hand-eye coordination.
  • Experience handling large volumes of cash.
  • Must be customer-focused while maintaining a positive atmosphere and be and informative.
  • Prior experience in direct customer contact.

Responsibilities

  • Serve and entertain Guests while enforcing the rules and maintaining the integrity of the game.
  • Analyze customer play, protecting against cheating scams, and unusual or suspicious variations of play.
  • Review and communicate table game activities with supervisors and managers.
  • Answer Guest inquiries regarding general gaming procedures, payouts, etc.
  • Clean work area as designated by management.
  • Verify identification of customers when needed.
  • Sign and date all paperwork as required.
  • Provide excellent customer service skills and communication skills.
  • Participate in an intensive training program covering multiple table games (e.g. Blackjack, Roulette, Baccarat, Poker, and Craps).
  • Learn and demonstrate proper dealing techniques, games rules, and house procedures.
  • Understand casino ethics, responsible gaming practices and customer interaction skills.
  • Attend regular training sessions and workshops to enhance your gaming knowledge.
  • Engage with guest, trainees, trainers while encouraging a welcoming environment.
  • Maintain knowledge of gaming regulations and compliance protocols.
  • Prepare for and participate in scheduled assessments and evaluations.
  • Go through a structured training program that includes: a training phase (12 to 15 weeks), a mid-program assessment where you will undergo a practical skills evaluation and testing, and a final evaluation which involves a practical dealing test (audition) before a panel of experienced peers within the table games department.
  • Other duties as may be assigned.
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