Table Games Dealer - Table Games Operations
About The Position
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: Responsibilities include but are not limited to performing the functions of a Dealer on an assigned shift. Responsible for dealing an assigned game in accordance with established policy and procedures. Conducts the assigned game with respect to Seminole Gaming’s Compliance and Regulations and procedures. Responsible for customer satisfaction and enjoyment on a particular assigned table game.
Requirements
- Must be proficient in Blackjack, and at least one of the following games: Craps, Roulette, Pai Gow/Baccarat.
- Must be able to successfully pass an audition displaying adequate table games skills for Blackjack and/or Craps, Roulette, Pai Gow/Baccarat and all carnival games or be willing to learn all carnival games within the first 90 days of employment.
- Must be able to deal two primary games with a high level of proficiency and must possess excellent customer service and talent relation skills.
- Must possess a certificate of completion from an accredited Gaming School or equivalent.
- Must have knowledge of Seminole Gaming’s Compliance and Regulations, as well as Policies & Procedures.
- Must offer the highest possible level of customer service resulting in a maximum level of player enjoyment and return play.
Nice To Haves
- Preferred two (2) years’ experience as a Table Games dealer required
Responsibilities
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
- Provides prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing while adhering to established standard policies and procedures.
- As called upon, explains aspects of various games to gaming patrons.
- Processes all cash and maintains proper handling and accounting for assigned property items.
- Maintains familiarity with other gaming and entertainment/service activities for the guests, to provide information and correct answers to questions.
- Maintains an intimate and sound understanding of all standards, policies, and procedures, including general policies and procedures of the Table Games Department.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
