Table Games Dealer Academy- Paid Training
About The Position
Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success. As a Table Games Dealer Trainee, you'll join our 8–10-week Paid Dealer Academy, where you'll receive hands-on training from experienced Table Games professionals. You'll learn to deal a live game under supervision while adhering to all company policies and gaming regulations. Along the way, you'll practice game procedures, learn regulatory requirements, and develop strong guest service skills to ensure a positive and enjoyable gaming experience for every guest. Upon completing the class and passing an audition, you'll be placed in a Table Games Dealer position with the opportunity for career growth within the department. This opportunity is ideal for individuals who are outgoing, dependable, comfortable with basic math, and enjoy interacting with people.
Requirements
- High School/GED
- Dealer School Training with a passed audition
- Candidates must be able to speak, read, and write in English.
- Basic math skills required
- Must be 21 years of age
Nice To Haves
- Bilingual skills are preferred
- Previous guest service experience preferred
- Able to attend dealer school for approximately 8 weeks, 5 days a week
- Able to work flexible schedules; nights, weekends and holidays
Responsibilities
- Deliver exceptional guest service to guests, team members, vendors, and other stakeholders.
- Remain calm and professional in high-pressure situations.
- Execute the dealing of games with accuracy, efficiency and professionalism while adhering to company standards and gaming regulations.
- Communicate effectively with supervisors, team members, and guests.
- Ensure all guest transactions are handled accurately and professionally and immediately report any irregularities, disputes or conflicts to the Table Games Supervisor or Manager.
- Quickly and precisely calculate the face value of cards and payouts.
- Must be able to exchange currency for the appropriate denominations of gaming chips and pay or collect bets according to APC policies in an accurate manner.
- Manage winning and losing bets responsibly, pay out winnings accurately, and properly maintain your rack.
Benefits
- Medical, Dental, Vision
- 401K: Matches 50% of your contribution, up to 4% of eligible contribution
- Educational Tuition Reimbursement
- Paid Time Off
- Ventra Program, EAP programs, etc.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
