Table Games Dealer Academy- Paid Training

Full House Resorts•Waukegan, IL

2d•Onsite

About The Position

As a Table Games Dealer Trainee, you'll join our 8–10-week Paid Dealer Academy, where you'll receive hands-on training from experienced Table Games professionals. You'll learn to deal a live game under supervision while adhering to all company policies and gaming regulations. Along the way, you'll practice game procedures, learn regulatory requirements, and develop strong guest service skills to ensure a positive and enjoyable gaming experience for every guest. Upon completing the class and passing an audition, you'll be placed in a Table Games Dealer position with the opportunity for career growth within the department. This opportunity is ideal for individuals who are outgoing, dependable, comfortable with basic math, and enjoy interacting with people.

Requirements

High School/GED
Dealer School Training with a passed audition
Candidates must be able to speak, read, and write in English.
Basic math skills required
Able to attend dealer school for approximately 8 weeks, 5 days a week
Must be 21 years of age
Able to work flexible schedules; nights, weekends and holidays
Frequent walking, kneeling, reaching, twisting, bending, pushing and pulling
Must be able to stand in one place for extended periods
Lifting up to 10 pounds
Frequent grasping, squeezing and handling of money
Manual ability to handle cards, gaming chips and other table game equipment quickly and accurately in repetitive motions
Good hand-eye coordination and finger agility for precise card dealing and chip handling
Be prepared to work in a casino environment with high noise levels
Must have normal color vision and the ability to perform specific visual tasks, including near and distance vision, peripheral vision, depth perception, and the ability to adjust focus, with or without corrective lenses.
Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.

Nice To Haves

Bilingual skills are preferred
Previous guest service experience preferred

Responsibilities

Deliver exceptional guest service to guests, team members, vendors, and other stakeholders.
Remain calm and professional in high-pressure situations.
Execute the dealing of games with accuracy, efficiency and professionalism while adhering to company standards and gaming regulations
Communicate effectively with supervisors, team members, and guests.
Ensure all guest transactions are handled accurately and professionally and immediately report any irregularities, disputes or conflicts to the Table Games Supervisor or Manager.
Quickly and precisely calculate the face value of cards and payouts.
Must be able to exchange currency for the appropriate denominations of gaming chips and pay or collect bets according to APC policies in an accurate manner.
Manage winning and losing bets responsibly, pay out winnings accurately, and properly maintain your rack.