2026

Hollywood Casino at Toledo•Toledo, OH

1d•Onsite

About The Position

PENN Entertainment is seeking enthusiastic individuals to join their team at Hollywood Casino Toledo for the Table Games Dealer School. This is an opportunity for a career change or a new opportunity in a fun casino environment. The company emphasizes career growth, diversity, and a supportive work environment. The role involves providing accurate and efficient dealing at assigned table games, following game procedures, handling transactions, and ensuring game security. Candidates will also assist customers with understanding rules and promoting superior customer service.

Requirements

High school diploma or equivalent
Must be fast and accurate in handling cash
Must be able to successfully complete a basic math test, and pass an audition displaying adequate skills at the conclusion of the school
Must be able to quickly and accurately perform mathematical computations when determining winners and losers and collecting and paying out bets at the conclusion of the school
Must possess good manual dexterity for quick and accurate handling of chips, cards and money
Must possess excellent interpersonal skills
Ability to respond calmly and make rational decisions in stressful situations with co-workers and guests in fast-paced environment
Good oral and written communication skills, must be fluent and literate in English
Ability to sit, stand, walk, and mobility to move easily around pit area as well as entire property for entire shift
Must be able to listen and respond to visual and aural cues with excellent peripheral vision
Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds and air quality
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.

Nice To Haves

Six months experience in customer service field preferred

Responsibilities

Provide accurate and efficient dealing at assigned table game
Follow game procedures when dealing Blackjack, Craps, Roulette, Baccarat, and any other form or variation of table games
Provide prompt, courteous and accurate dealing at assigned table(s)
Adhere to all company and departmental policies and procedures and state regulations as it relates to this position
Perform accurate chip and cash transactions
Receive wagers from customers and pay the appropriate game outcomes
Maintain game security and protect company assets at all times
Assist customers in understanding the rules and ensure adherence to established policies and procedures
Enthusiastically support, actively promote and demonstrate superior customer service in accordance with department and company standards and programs