TA Operations Specialist

Reflection • San Francisco, CA

5d • Onsite

About The Position

Reflection is seeking a Senior Talent Operations Specialist to manage the hiring systems and data at the company. This role will be responsible for the Applicant Tracking System (ATS) and its integrations, as well as building reports to track hiring progress and identify bottlenecks. The specialist will work with the Recruiting Operations Manager to develop and measure training programs for hiring and interviewing. The company is growing from approximately 300 to 400 employees this year and anticipates further growth.

Requirements

• 4+ years in recruiting operations or talent systems with ownership of an ATS and its reporting
• Deep hands-on Ashby experience, ideally including an implementation, migration or major re-configuration
• You have built dashboards that people used to make decisions, and you understand recruiting metrics well enough to define them
• Comfort with integrations and automation: Zapier or similar, APIs, webhooks
• You have helped build an interviewer, hiring manager or recruiter enablement program
• You have owned the systems side of a tool rollout across teams
• Clear writer who documents as they build and enjoys teaching others to use tools well
• High agency and attention to detail; data quality is your problem before it is anyone else's

Responsibilities

• Own Ashby end to end: configuration, permissions and access roles, reference data, templates, interview plan structure, feedback forms, openings and job setup standards
• Build and maintain reporting for every audience: pipeline health and pass-through, time to fill, decline and competitor analysis, interviewer load and feedback completion, source effectiveness and scheduling SLAs, plus alerts that catch problems before people do
• Keep the data trustworthy: audits, hygiene sweeps and the fixes that follow
• Build the materials, logistics and measurement behind interviewer and hiring manager training, and track completion against our SLAs
• Own our documentation system and tool enablement: the structure and upkeep of our recruiting wiki and onboarding for new team members
• Run candidate experience surveys and turn the results into fixes

Benefits

• Top-tier compensation: Salary and equity structured to recognize and retain our talent globally.
• Stock options: Everyone who joins and contributes to Reflection's success gets to share in the upside through stock options.
• Health & wellness: Comprehensive medical, dental, vision, and life, with an annual wellness allowance.
• Meals: Lunch and dinner are provided in the office daily.
• Life & family: 22 weeks paid parental leave for all new birthing and non-birthing parents, including adoptive and surrogate journeys.
• Vacation days: Unlimited paid time off in the U.S. and 30 days in the U.K.
• Sponsorship support: We sponsor visas to help exceptional talent join our team and support long-term immigration pathways where applicable.
• Team building: We have regular off-sites, happy hours, and team celebrations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed