Técnico/a de Mantenimiento - W Barcelona

Marriott•Albuquerque, NM

9h•Onsite

About The Position

The Maintenance Technician at W Barcelona is responsible for responding to and addressing guest repair requests, communicating with guests to resolve maintenance issues, and performing preventive maintenance on various equipment including tools, kitchen, and mechanical room equipment. This involves cleaning, lubrication, and visual inspection. The role requires the ability to carry equipment, identify and operate shut-off valves for utilities and equipment, and maintain maintenance inventory. The technician must communicate daily activities and problems to other shifts. Basic knowledge or the ability to acquire knowledge in areas such as air conditioning, refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems, carpentry, kitchen equipment, vehicles, energy conservation, and general building maintenance is essential. Specific tasks include surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement, and thorough cleanup. The technician will test, troubleshoot, and perform basic repairs on various equipment, plumbing (e.g., unclogging drains), electrical components, and guestroom items. Programming TVs and performing general housekeeping and engineering-related inventory duties are also part of the role. Adherence to the Lockout/Tagout system is required before maintenance work. The position also involves repairs on interior and exterior landscaping and sprinklers, and basic computer skills for inputting air handler schedules and making temperature changes. The technician must follow all company and safety procedures, report hazards, complete safety training, and properly store flammable materials. Professional appearance, confidentiality, and asset protection are expected. Guest interaction includes welcoming, anticipating needs, assisting individuals with disabilities, and showing appreciation. The role requires adherence to quality standards, fostering positive working relationships, supporting team goals, and clear communication. Physical demands include lifting/moving objects up to 50 pounds (or heavier with assistance), moving up/down stairs, ramps, and ladders, and reaching overhead, bending, twisting, pulling, and stooping. The technician will also use computers for work-related information.

Requirements

License or Certification: Driver’s License

Nice To Haves

Education: High school diploma or G.E.D equivalent.
Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.
Experience in hotel engineering or maintenance a plus.

Responsibilities

Respond and attend to guest repair requests.
Communicate with guests/customers to resolve maintenance issues.
Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
Visually inspect tools, equipment, or machines.
Carry equipment (e.g., tools, radio).
Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings.
Maintain maintenance inventory and requisition parts and supplies as needed.
Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building.
Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area.
Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
Program TV's and perform general housekeeping and engineering-related inventory duties.
Use the Lockout/Tagout system before performing any maintenance work.
Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers.
Display basic computer skills including inputting air handler schedules and making temperature changes.
Follow all company and safety and security policies and procedures.
Report any maintenance problems, safety hazards, accidents, or injuries.
Complete safety training and certifications.
Properly store flammable materials.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Protect company assets.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Adhere to quality expectations and standards.
Develop and maintain positive working relationships with others.
Support team to reach common goals.
Listen and respond appropriately to the concerns of other employees.
Speak with others using clear and professional language.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance.
Move up and down stairs, service ramps, and/or ladders.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Enter and locate work-related information using computers.
Perform other reasonable job duties as requested.