Systems Technician I

Schneider Electric • Los Angeles, CA

3d • Onsite

About The Position

Join our field services team as a Service Technician and play a key role in keeping customer operations safe, reliable, and efficient. You'll work hands-on with advanced systems, solve real-world technical challenges, and build lasting customer relationships.

Requirements

• Active Listening — developing level; understanding customer concerns and translating them into actionable service responses
• Customer Support — foundational level; delivering responsive service that builds trust and satisfaction
• Maintenance and Repair — developing level; executing routine and corrective maintenance to ensure system reliability
• Problem Solving — developing level; diagnosing technical issues and implementing effective solutions onsite
• Safety Standards — developing level; adhering to protocols that protect you, customers, and equipment
• Technical Documentation — developing level; recording service activities accurately for compliance and continuity
• Time Management — developing level; prioritizing tasks to meet service commitments efficiently
• Customer-focused approach with strong interpersonal skills and professionalism in the field
• Resilience and flexibility to adapt to changing conditions and solve problems independently
• Attention to detail that ensures every task meets quality and safety expectations
• Eagerness to develop technical expertise and grow within a dynamic services environment

Responsibilities

• Install, commission, and maintain customer systems according to established procedures and safety standards
• Perform onsite troubleshooting, repairs, and preventive maintenance to maximize system performance
• Create accurate technical documentation and service reports that support quality and compliance
• Engage with customers to understand their needs and identify opportunities for additional support

Benefits

• Comprehensive technical training and ongoing development opportunities
• Variety and challenge working across different customer sites and technologies
• Career advancement potential within a global services organization
• Collaborative team environment committed to safety, excellence, and your success
• medical (with member reward points)
• dental
• vision
• basic life insurance
• Benefit Bucks
• flexible work arrangements
• paid family leaves
• well-being programs
• 12 holidays per year
• 15 days of paid time off per year
• competitive pay
• incentives
• company share ownership
• 401(k) with match
• performance discussions
• global opportunities
• the Schneider Career Hub
• learning platforms like Coursera
• recognition
• sharing your voice
• an inclusive workplace
• volunteer leave
• programs with the Schneider Electric Foundation
• youth education initiatives
• military leave benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed