Systems Team Leader

Department of Administrative and Financial Services • Augusta, ME

1d • Hybrid

About The Position

The State of Maine Office of Information Technology is currently searching for a Systems Team Leader. The position will supervise a portion of the MaineIT team supporting the Department of Education Information systems. MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we: Practice Customer-focus, ensuring that our customers are heard, and their needs are met. Hold ourselves to a high level of Accountability by being transparent with our stakeholders. Maintain an effective level of Responsiveness by providing timely updates in a proactive manner. Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors.

Requirements

• Strong oral and written communication skills, including the ability to write clearly and effectively at a level appropriate to the target audience, which will include business users, senior business managers, project managers, and all levels of IT support and management.
• Highly organized self-starter capable of using professional judgement, prioritizing responsiveness, and applying critical thinking for problem resolution.
• Experience in Agile development methodologies and practices including both Scrum and Kanban
• Knowledge of both phased-base and iterative software development life cycles, as well as overall project management life cycle.
• Manage and coordinate small projects that involve multiple stakeholders.
• Practical experience with test planning, execution, and acceptance criteria.
• Facilitate meetings with business users and managers.
• Work closely with various functional areas of an IT organization.
• Agility and foresight to escalate issues in a professional manner.
• Provide oversight for staff assigned to projects and tasks.
• Ability to coach and foster an environment of continuous learning with IT staff.
• Must be able to accomplish tasks in a timely manner with limited supervision.
• Desire and commitment to a high level of support to the customer, while establishing and maintaining positive relationships.
• Seven (7) years of progressively responsible experience in application system analysis and programming including a minimum of one (1) year in a working supervisor role -OR- a Bachelors Degree and 3 years of progressively responsible experience in application system analysis including a minimum of one (1) year in a working supervisor role -OR- a Masters Degree and 1 year of progressively responsible experience in application systems analysis in a working supervisor role.

Responsibilities

• Ensure adherence to MaineIT policies and organizational Working Agreements.
• Analyze, identify and implement workflow improvement opportunities.
• Liaise across teams via effective conflict and impediment resolution.
• Coordinate team assignments and ensure equitable distribution of work efforts.
• Resolve and through proactive actions prevent Operational Support issues.
• Advance adoption and utilization of Use Case documentation.
• Advance automation and usage of SDLC Operational metrics reporting.
• Champion and expand utilization of Application Deployment Certification processes.
• Provide leadership to technical members of an Application Development team.
• Ensure tasks are assigned, completed on time and of appropriate quality.
• Provide leadership to ensure the organization meets the needs of multiple, often concurrent running initiatives while also providing continual flow operational and production support.

Benefits

• 13 paid holidays
• 12 days of sick leave
• 3+ weeks of vacation leave annually
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums
• Health Insurance Premium Credit
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums
• Retirement Plan – The State of Maine contributes 14.11 % of pay to the Maine Public Employees Retirement System (MainePERS)
• Gym Membership Reimbursement – up to $40 per month
• Health and Dependent Care Flexible Spending Accounts
• Public Service Student Loan Forgiveness
• Living Resources Program – employee assistance program
• Parental leave – forty-two (42) consecutive calendar days of fully paid parental leave for all employees who are welcoming a child—including fathers and adoptive parents
• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level