Systems Team Leader

State of MaineAugusta, ME
$76,079 - $107,656Hybrid

About The Position

The Maine Information Technology (MaineIT) group currently has a vacancy for a Systems Team Leader within our Applications Development section. The position will supervise a portion of the MaineIT team supporting the Department of Public Safety and the Department of Corrections and others. MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we: Practice Customer-focus, ensuring that our customers are heard, and their needs are met. Hold ourselves to a high level of Accountability by being transparent with our stakeholders. Maintain an effective level of Responsiveness by providing timely updates in a proactive manner. Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors. Hybrid Work Opportunity – The employee in this position currently has the opportunity to work from home as much as 90% of the time. We are seeking a highly motivated individual to work closely with business partners, vendors, and IT staff to help the Maine Department of Public Safety and the Department of Corrections and others maximize the benefits of its systems, satisfy business objectives, and meet their data and reporting obligations.

Requirements

  • Professionalism
  • Passionate vision to lead and influence outcomes
  • Technical background
  • Strong oral and written communication skills, including the ability to write clearly and effectively at a level appropriate to the target audience, which will include business users, senior business managers, project managers, and all levels of IT support and management.
  • Highly organized, self-starter capable of using professional judgement, prioritizing responsiveness, and applying analytical thought for problem resolution.
  • Knowledge of all phases of the software development life cycle, as well as the project life cycle.
  • Manage and coordinate small projects that involve multiple stakeholders.
  • Practical experience with test planning, execution, and acceptance criteria.
  • Facilitate meetings and requirements-gathering sessions with business users and managers.
  • Work closely with various functional areas of an IT organization.
  • Agility and foresight to escalate issues in a professional manner.
  • Ability to coach and foster an environment of continuous learning with IT staff.
  • Must be able to accomplish tasks in a timely manner with limited supervision.
  • Desire and commitment to a high level of support to the customer, while establishing and maintaining positive relationships.
  • Advanced education, training, and/or experience in application system analysis, computer programming, or another closely related field demonstrating competency in developing or troubleshooting computer applications; analyzing and maintaining computer systems; writing or reviewing coding; assessing operations and outcomes; preparing informational reports; tracking finances; and acting in an informal leadership capacity.

Nice To Haves

  • Experience in generating, publishing, reviewing, awarding Requests For Proposals (RFPs), moving them through contracting, then overseeing the ensuing project would be a plus.

Responsibilities

  • Direct an applications team in order to meet project goals
  • Hire and supervise MaineIT technical staff
  • Establish training and performance goals and conduct performance reviews
  • Work with the technical team to ensure assigned tasks are completed
  • Resolve, and prevent operational issues
  • Coordinate resource requirements
  • Distribute the team’s workload
  • Manage employee development plans
  • Provide liaison between the business and technical team

Benefits

  • 13 paid holidays
  • 12 days of sick leave
  • 3+ weeks of vacation leave annually
  • Health Insurance Coverage (State pays 85%-100% of employee-only premiums)
  • Health Insurance Premium Credit (Participation decreases employee-only premiums by 5%)
  • Dental Insurance (State pays 100% of employee-only dental premiums)
  • Retirement Plan (State contributes 14.11% of pay to MainePERS)
  • Gym Membership Reimbursement (up to $40 per month)
  • Health and Dependent Care Flexible Spending Accounts
  • Public Service Student Loan Forgiveness eligibility
  • Living Resources Program (employee assistance program)
  • Parental leave (42 consecutive calendar days of fully paid parental leave)
  • Voluntary Deferred Compensation (MaineSaves 457(b) account)
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