Systems Sustainment Administrator

SAIC•Suffolk, VA
•Onsite

About The Position

SAIC is seeking a Systems Sustainment Administrator with experience in US Navy IT networks to support the sustained operation and maintenance of a newly deployed US Navy enterprise transport network in Suffolk, Virginia. The role helps ensure 24/7/365 network availability and reliability by providing end-to-end visibility across the network, systems, and elements, and by facilitating operations, administration, maintenance, and provisioning for a mission-critical network. The position provides Tier 3 engineering operations support, monitors network infrastructure and managed services across multiple exchange points, performs maintenance and updates, and operates established access, failover, recovery, asset, configuration, change, and incident management processes. The dedicated schedule consists of two 12-hour shifts on Saturday and Sunday and two 8-hour weekday shifts. Travel of up to 25% may be required.

Requirements

  • Bachelor’s degree in computer science or a related discipline and two years of relevant experience in enterprise architecture and supporting a large network infrastructure; additional years of experience may be considered in lieu of a degree.
  • Secret security clearance required.
  • Experience deploying and administering Linux and Windows Server.
  • Experience with Active Directory and Group Policy, DNS, and Windows Server/Active Directory.
  • Experience with Python, BASH, PowerShell, or similar.
  • Experience with Ansible (Tower), Puppet, Chef, Terraform, containerization, Jenkins, or similar.
  • Experience deploying virtual machines within VMware vSphere.
  • Strong working knowledge of routers, switches, firewalls, and Virtual Private Network devices.
  • Good understanding of TCP/IP routing and subnetting.
  • IAT Level II certification required (Security+ and OS certification).
  • Ability to work two 12-hour shifts on Saturday and Sunday, plus two 8-hour weekday shifts.
  • Ability to travel up to 25% may be required.

Nice To Haves

  • CompTIA Linux+ certification.
  • Red Hat Linux certification.
  • Microsoft Certified: Windows Server Hybrid Administrator Associate certification.
  • Experience with Nautobot, RHEL Satellite, InfoBlox DDI, or Red Hat Linux 8.

Responsibilities

  • Provide Tier 3 engineering operations support to identify, triage, and address outages; analyze symptoms and potential root causes; implement resolutions or escalate to Tier 4 support.
  • Use advanced monitoring tools and processes to oversee network infrastructure and monitor the performance and availability of managed services and systems across multiple exchange points.
  • Perform day-to-day maintenance, fixes, configuration corrections, software and hardware updates, and deployments.
  • Adhere to system and operational reporting obligations.
  • Operate and maintain privileged access solutions.
  • Continuously verify failover processes and disaster recovery procedures.
  • Operate and maintain hardware upgrade processes and procedures.
  • Update and maintain software builds applicable to deployed equipment.
  • Operate and maintain asset management processes and procedures.
  • Operate and maintain configuration management.
  • Enact change management for the solution.
  • Operate and maintain existing incident management processes.
  • Keep firmware, software updates, and equipment patches up to date.
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