Systems Support Specialist (IT Technician)

MTC Corrections • Marana, AZ

3d • Onsite

About The Position

Responsible for performing intermediate level systems support work operating automated data processing equipment which has the capabilities of data storage and data computation using several different software applications in compliance with Management & Training Corporation (MTC) and customer directives.

Requirements

• High school diploma or GED required
• Technical training and general knowledge of computers and computer systems required
• US Citizenship or Lawful US Permanent Resident required.
• Must successfully complete required preservice training.
• Valid driver’s license with an acceptable driving record required, unless waived by management.

Nice To Haves

• Five (5) years of related experience highly desired.

Responsibilities

• Establish and then maintain the LAN for the facility which includes a computer-driven reporting system.
• Maintain the corporate nation-wide WAN connection through coordination with MTC’s corporate IMA staff.
• Maintain WAN connectivity with the local client standards.
• Create and maintain internet connectivity at the facility.
• Establish and maintain internal LAN operations for the computer lab in the facility’s education department.
• Coordinate with MTC’s IMS staff in trouble shooting and correcting both computer hardware and software problems for all facility computer systems.
• Provide staff input on systems upgrades and functional equipment acquisitions.
• Assist in the technical operation of the computer-driven components of both the facility’s staff and detainee telephone systems.
• Maintain accountability of all computer items not specifically assigned to other staff.

Benefits

• Medical, dental, vision and prescription benefits
• Paid vacation, sick time and holidays
• 401(k), life insurance, disability coverage and employee assistance program
• Education assistance, military leave and opportunities to make a meaningful difference

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED