Systems Specialist III- HVAC Controls

Albireo Energy•Chelmsford, MA

About The Position

A key member of the Albireo team, the HVAC Field Service Technician independently provides technical support and service for customers’ building automation and HVAC systems to promote customer satisfaction and retention. The role uses technical expertise and interpersonal skills to troubleshoot problems, recommend solutions, and resolve issues promptly and effectively. The specialist works with sales and engineering teams to identify system improvement and upgrade opportunities and provide feedback for ongoing product and service improvement. The position involves installing, maintaining, repairing, and commissioning building automation and HVAC systems and equipment, including HVAC controls and energy management systems. It also includes preventative maintenance, customer communication and technical support, and maintaining accurate service records. Candidates must be authorized to work in the United States. Offers are contingent on applicable pre-employment screenings; roles requiring driving also require a satisfactory motor vehicle record.

Requirements

High school diploma or equivalent.
At least 2 years of experience in HVAC field service or a related field.
Strong understanding of HVAC systems, controls, and electrical wiring.
Knowledge of building automation systems and HVAC controls.
Familiarity with programming and commissioning building automation systems.
Ability to troubleshoot and diagnose problems with systems and equipment.
Excellent communication and customer service skills.
Strong attention to detail and organizational skills.
Ability to work independently.
Valid driver’s license.
Authorization to work in the United States.

Nice To Haves

Experience with Aaon, Samsung, VRF, and commercial HVAC.

Responsibilities

Install, maintain, and repair building automation and HVAC systems, including HVAC controls, energy management systems, and other building automation equipment.
Perform preventative maintenance to support optimal system performance and efficiency.
Troubleshoot and diagnose system and equipment problems and provide effective solutions.
Repair or replace defective equipment, components, or wiring.
Commission new systems and equipment and confirm proper operation.
Communicate with customers to understand their needs and provide customer service.
Provide technical support and assistance to customers as needed.
Keep accurate records of service calls, work performed, and materials used.
Stay up to date with technology, equipment, and tools related to building automation systems.
Work with sales and engineering teams to identify system improvement and upgrade opportunities and provide feedback for continuous improvement.