Systems Specialist III- HVAC Controls

Albireo Energy•Chelmsford, MA

3d•$85,000 - $140,000

About The Position

A key member of the Albireo team, the HVAC Field Service Technician independently provides technical support and service for customers’ building automation and HVAC systems, with a focus on customer satisfaction and retention. The role uses technical expertise and interpersonal skills to troubleshoot problems, recommend solutions, and resolve issues effectively and promptly. The technician works closely with sales and engineering teams to identify system improvement and upgrade opportunities and provide feedback for continuous improvement of products and services. The position installs, maintains, repairs, commissions, and performs preventative maintenance on building automation and HVAC systems and equipment. It also includes customer communication and technical support, accurate service recordkeeping, and keeping current with relevant technology, equipment, and tools. Compensation range: $85,000–$140,000, depending on experience. Offers are contingent on applicable pre-employment screenings, which may include background and drug screening. Roles requiring driving also require a satisfactory Motor Vehicle Record. Candidates must be authorized to work in the United States.

Requirements

High school diploma or equivalent.
At least 2 years of experience in HVAC field service or a related field.
Strong understanding of HVAC systems, controls, and electrical wiring.
Knowledge of building automation systems and HVAC controls.
Familiarity with programming and commissioning building automation systems.
Ability to troubleshoot and diagnose problems with systems and equipment.
Excellent communication and customer service skills.
Strong attention to detail and organizational skills.
Ability to work independently.
Valid driver's license.
Must be authorized to work in the United States.
Successful completion of applicable pre-employment screenings; positions requiring driving also require a satisfactory Motor Vehicle Record.

Nice To Haves

Experience with Aaon, Samsung, VRF, or commercial HVAC.

Responsibilities

Install, maintain, and repair building automation and HVAC systems, including HVAC controls, energy management systems, and other building automation equipment.
Perform preventative maintenance to support optimal system performance and efficiency.
Troubleshoot and diagnose system and equipment problems and provide effective solutions.
Repair or replace defective equipment, components, or wiring.
Commission new systems and equipment and ensure proper operation.
Communicate with customers to understand their needs and provide excellent customer service.
Provide technical support and assistance to customers as needed.
Keep accurate records of service calls, work performed, and materials used.
Stay up to date with technology, equipment, and tools related to building automation systems.
Work with sales and engineering teams to identify system improvements and upgrades and provide feedback for continuous improvement.