SYSTEMS PROGRAMMER I - 73001457

State of Florida•Tallahassee, FL

1d•$51,367 - $56,776•Onsite

About The Position

The Systems Programmer I position is in the Information System Program on the Service Maintenance team. This is work providing technical assistance to computer systems and users. The selected applicant will work with users and technicians to install and maintain SAP software and hardware, batch job scheduling software and hardware, SFTP application, and other related software and hardware as needed. Creates and maintains flowcharts and documentation. Able to follow the ITSM (Information Technology Service Management) process. This is a mission critical position and may provide on-call support on weekly rotations.

Requirements

Two years of Service Desk or IT support related to computer systems hardware and software.
Two years of work-related IT experience in support of Systems Administration with experience in server maintenance, patching, and the ITSM process.
Two years of demonstrated proficiency in server hardware and application software installation and troubleshooting. This includes navigating system logs.
Must be able to lead meetings.
One year of experience in change management, problem resolution, continuous improvement of ITSM processes, and effective communication verbally and written to discuss services that impacts stakeholders.
Experience creating and maintaining thorough technical documentation.

Nice To Haves

SAP experience.

Responsibilities

Provide technical assistance to computer systems and users.
Install and maintain SAP software and hardware.
Install and maintain batch job scheduling software and hardware.
Install and maintain SFTP application and other related software and hardware as needed.
Create and maintain flowcharts and documentation.
Follow the ITSM (Information Technology Service Management) process.
Provide on-call support on weekly rotations.