Systems Operations Administrator I

Olgoonik CorporationWashington, DC
Onsite

About The Position

The Systems Operations Administrator reports to the Systems Operations Program Manager and performs specialized systems administrative functions in support of an enterprise integrated security management system and provides customer support services to system users, employees, and visitors.

Requirements

  • High School Diploma or equivalent.
  • Good working knowledge of Microsoft Windows Applications/Programs.
  • Good oral and written communication skills.
  • Ability to follow oral and written instructions.
  • Ability to perform work with minimal supervision.
  • Ability to establish and maintain effective working relationships.
  • 1 Year of general customer service experience.
  • 1 Year of clerical and data entry experience.
  • Secret clearance with ability to obtain a Top Secret/SCI clearance.

Responsibilities

  • Processes applicants for ID cards.
  • Processes ID card applications.
  • Performs quality control checks.
  • Processes access control requests.
  • Prepares system generated reports.
  • Prepare status reports.
  • Provides customer service support.
  • Provides training.
  • Updates files.
  • Identifies and resolves basic ID card problems.
  • Identifies and resolves basic access control problems.
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