Systems Administrator I

Security Bank of Kansas City•Kansas City, KS

3d•Onsite

About The Position

The Systems Administrator I role primarily involves managing Windows endpoints using Microsoft Intune, as well as assisting in the administration of company-owned iOS and BYOD mobile devices. In addition, you will provide basic support for Windows server environments, contributing to monitoring, patching, and day-to-day operations. This role will also assist in administering, managing, and maintaining the successful and continued operation of the bank’s servers and server-based applications.

Requirements

Solid troubleshooting and critical thinking skills.
Demonstrate an understanding of patch management and application delivery including Windows Autopatch.
Demonstrate an understanding of Microsoft Intune, including the key components: Device Configuration and Compliance Policies, Autopilot, Software Deployment, Scripts and Remediations.
Relative experience configuring servers and Microsoft Windows Server 2016/2019/2022.
Familiarity with Windows 11, iOS, and Android platforms.
Demonstrate an understanding of with client/server application interoperability.
Demonstrate an understanding of supporting, configuring, and administering: Active Directory, Group Policy, Intune Modern Policy, PowerShell.
Operational understanding of: IP-based network technologies; computer-related security issues as they relate to securing Microsoft Windows Servers; VPNs; and VLANs.
Excellent communication skills and demonstrated ability to collaborate with diverse individuals, including negotiation skills.
Ability to analyze and integrate information from relevant sources.
Understanding of IT security best practices and patch management processes.
Remains composed under stress and take responsibility for delivering on personal and organizational commitments.
Solid problem-solving skills and ability to respond to changing circumstances and priorities in a focused manner.
Possession of a valid driver’s license, to include the ability to travel locally.
In addition to possessing the skills necessary to perform the job, the employee must be willing and able to demonstrate these skills by coming to work daily.

Nice To Haves

Banking industry experience
Relevant technology certifications
Microsoft Entra & Azure
Office365/Exchange On-line
Multi-factor Authentication/2FA
MDM/Intune
Microsoft SQL Server maintenance
Microsoft SharePoint/Teams/OneDrive
Microsoft Certificate Services or other 3rd party CA services

Responsibilities

Assists and supports the Infrastructure Team in delivering professional quality computing expertise to the Information Technology department.
Enroll, configure, and maintain Windows 11 endpoints using Microsoft Intune.
Deploy applications, updates, and patches through Intune.
Monitor compliance, security baselines, and device health.
Troubleshoot endpoint issues and escalate as needed.
Intune administration and general software deployment for an enterprise environment.
Application deployment includes customization tools such as Microsoft, Adobe and Java.
Assist with configuration and support for company-owned iOS devices.
Help manage BYOD iOS and Android devices through Intune’s MDM and MAM tools.
Testing and installation of service pack upgrades, hot fixes and third-party application upgrades as needed.
Create, maintain, upgrade, and deploy Server and Desktop Operating Systems and Intune’s associated infrastructure capability.
Perform routine checks on Windows Server systems (e.g., disk usage, services, event logs).
Assists and supports the Infrastructure Team in managing, monitoring, and maintaining all servers, server-based applications (such as email, email filtering, email archiving, Web filtering, file and print services), backup/restore functions, and directory services management.
Implements best practices for administering and securing servers and server-based applications.
Participates in providing server performance monitoring, reporting, evaluation, and optimization.
Proactively and assertively address issues as they arise. Advises management on networking requirements and problems. Makes cost-effective recommendations.
Participate in developing and documenting procedures for managing servers, including the development, and testing of business continuity plans.
Installs, configures, and troubleshoots server operating systems, network operating systems, and server-based application software as directed including backup/restores and troubleshooting.
Serves as an escalation point/resource for Level I Technicians to resolve workstation-related and application-related issues.
Proactively and assertively address issues as they arise.
Coordinates with staff at various levels within Security Bank of Kansas City and with vendors and consultants, as directed.
Performs other related duties as assigned or directed.