Systems Manager

Acentra Health, LLC•Montgomery, AL

6d•Onsite

About The Position

Acentra Health is looking for a Systems Manager to join our growing team. This is an onsite position, and requires that the candidate must live within a commutable distance from Montgomery AL, and be able to work onsite up to 4 days a week. As the Systems Manager, you will manage day-to-day assigned IT staff (Business Analysts, Systems Analysts, Developers, Testing staff, etc.) and oversee the delivery of application support and maintenance for this complex Medicaid system. You will provide leadership and direction to the team members across all aspects of delivery.

Requirements

Bachelor’s Degree in Computer Science, Information Systems, or related field, or master’s degree related IT
8+ years supervisory experience in Medicaid systems design, development and implementation (DDI)
8+ years of recent experience managing DDI work within multiple functional areas of MMIS
Candidates must live within a commutable distance from Montgomery AL and be able to work onsite up to 4 days a week
Experience with software development life cycle (SDLC) and software testing life cycle (STLC)
Well versed in programming languages, operating systems, databases and Cloud technologies
Knowledge of version control and defect management tools
Experience in project management and ability to create and manage project plans
Ability to communicate and translate technical impacts, technical solutions, root cause, and corrective actions into business concepts or layman’s terms and make presentations
Demonstrated leadership skills and proven ability to work effectively with different teams’ contributors both directly and in a matrix environment
For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.

Nice To Haves

Knowledge of and understanding of AI
Understanding of System Operations and Maintenance processes
Ability to meet and enforce deadlines, to conduct research into technology issues and products, and to take initiative in the development and completion of projects
Demonstrated problem-solving, analytical, and evaluative skills

Responsibilities

Act as primary technical contact with Client
Day-to-day liaison with the state Client and stakeholders
Hire and train system maintenance and modification staff
Develop and manage procedures for routine maintenance
Provides day-to-day supervision of all assigned team members and works independent of supervision from senior management
Manages the support and maintenance of operational systems for Medicaid/MMIS project life cycle across project(s) / program(s)
Serves as a liaison between the client and other area resources across the full project life cycle
Provides leadership and direction across the enterprise business to ensure project/program delivery on time
Supports functional, and management teams to make product and solution decisions by collaborating with the cross-functional subject matter experts / specialists as needed.
Applies communication skills, problem-solving skills, and knowledge of industry best practices to guide the assigned team members on issues related to project/program delivery
Enforces the use of best practices and holds team accountable for adhering to those practices
Sets attainable goals for team members to meet client and project commitments
Recommends new processes where needed to improve quality, cost, or on-time delivery
Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.