Systems Manager

Western & Southern Financial Group • Cincinnati, OH

15h • Onsite

About The Position

Provides leadership and direction to support business objectives of Western & Southern Financial Group (W&SFG) through cost-effective use of technology, staff and appropriate business practices. Leads production support and development efforts for application programming and/or technology infrastructure team(s). In addition to normal managerial expectations, ensures efficient, cost-effective operation, and oversees project development and implementation. Works with minimal supervision and is responsible for independently making a broad range of critical decisions, escalating to executive-level associates only when appropriate.

Requirements

• Bachelor's Degree Or commensurate selection criteria experience.
• Proven experience coordinating multiple Information Technology projects/assignments simultaneously, and completing assigned tasks accurately and on a timely basis.
• Must demonstrate strong attention to detail with excellent organizational skills.
• Expected to cite examples of organization and time management methods used to manage or prioritize workload demands.
• Must demonstrate project management experience in planning, executing and maintaining a project from start to finish.
• Demonstrated experience leading and motivating teams. This would include providing direction, coaching and effective feedback to team members.
• Demonstrated experience working independently. Experience must include identifying and resolving problems where independent decision-making and initiative were demonstrated.
• Proven experience with project management, current hardware and software and effective consultation/coaching techniques.
• Proven experience interacting with corporate and department management throughout the Company and external vendors.
• Demonstrated experience to apply knowledge of up-to-date industry and technical information to attain business objectives.
• Proven strong analytical skills, including demonstrated experience identifying, defining and quantifying problems; collecting or interpreting data, establishing facts, and providing effective solutions. Cite examples of good decision-making skills when dealing with multiple alternatives.
• Strong project management skills - cite examples of developing, organizing, initiating and maintaining a project and successfully accomplishing set goals.
• Demonstrated excellent verbal and written communication skills; occasionally conveys information to internal and external customers in a clear, accurate, focused and concise manner.
• Demonstrated ability to document procedures and activities in a manner that is understandable to others and prepared using a prescribed format, demonstrating use of the English language to include exemplary knowledge, in verbal and written format, of the elements of grammar, punctuation, diction and spelling proficiency.
• Demonstrated ability to foresee future requirements for an organization and develop plans to meet those requirements.
• Proficient in word processing, spreadsheet and presentation applications.
• Working knowledge of database applications.

Responsibilities

• Plans, directs, coordinates and controls all project activities including feasibility, requirements gathering, project scope, cost estimates, design, programming, testing, implementation and support.
• Directs and coordinates project activities of diverse levels of associates across IT teams and business unit departments, including other management and high-level staff personnel.
• Ensures efficient, cost-effective operation of their assigned team while maintaining an appropriate minimum number and level of properly trained individuals.
• Acquires knowledge of applications and areas supported in order to contribute to the success of the departments served.
• Stays current on trends in our business and Information Technology through networking and being aware of strategies and major operational initiatives.
• Assists in hardware, software and technology evaluations.
• Chairs and/or serves on management-level committees and task forces.
• Develops and executes project initiatives that meet the priorities of Western & Southern Financial Group (W&SFG).
• Follows all IT standards established.
• Proactively addresses potential systems problems to deliver smooth running, accurate application systems.
• Communicates problems and participates actively in the decision-making process to resolve them.
• Maintains and recommends ways to improve Information Technology's management processes and tools.
• Recruits, hires, trains and develops staff.
• Provides direction to and development of associates through normal supervisory functions including coaching, administration of Performance Management program, and creation and implementation of development plans.
• Reports the status of departmental and committee responsibilities orally and in writing, as required.
• Effectively negotiates hardware, software and service contracts with vendors.
• Coordinates application systems emergency recovery activities for assigned team.
• Performs other duties as assigned.
• Complies with all policies and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager