Systems Integrator- Senior

Cherokee Federal • Herndon, VA

3d

About The Position

The Systems Integrator Senior role involves troubleshooting cloud (AWS) implementation issues, solving software (Linux) issues, and software development. The position requires proven success working as a DEVOPs systems engineer and technical admin, with experience in Agile Methodology and a continuous improvement mindset. GitHub experience and adherence to security standards are essential. The role also includes mentoring and training other engineers and continuously improving processes. Other job-related duties may be assigned.

Requirements

• Minimum of eight (8) years of experience in system engineering or related IT security roles.
• Work in an enterprise IT environment with specific tasks related to Voice
• Hands-on experience with secure voice devices (e.g., VoIP phones, STEs, Viper) and infrastructure components (e.g., PBXs, encryption devices, call management servers)
• Linux
• SIP signaling and call flows
• Secure Real-Time Transport Protocol
• SIP
• TCP/IP
• H.323
• DNS
• DHCP
• RTP

Nice To Haves

• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or related field preferred.
• MCSE certification
• A+ certification
• Network+ certification
• CCNA, CCNP, ITIL, CCIE, HP, CCVP, CCDP, CATE, R&S Cisco Voice certifications
• Juniper certifications

Responsibilities

• Ability to troubleshoot cloud (AWS) implementation issues.
• Solve software (Linux) issues and software development.
• Proven success working as a DEVOPs systems engineer and technical admin.
• Agile Methodology and continuous improvement mindset
• GitHub experience and other source control systems
• Strict adherence to security standards and organizational requirements
• Willingness to mentor and train other engineers as well as seek to continually improve processes.
• Performs other job-related duties as assigned
• Collaborate with network engineering and other telecom engineers in integration activities involving telephony or call center
• Assist in the design, testing, and deployment of new voice infrastructure
• Support implementation of next-generation voice technologies
• Participate in the system security accreditation process
• Provide certificate management support for secure systems
• Assist with system upgrades, patching, and configuration
• Support new site voice system standups
• Support call center technology deployments, user training, and transition planning
• Contribute to call routing and trunking design within enterprise voice platforms
• Attend meetings with internal teams and clients to gather and understand voice system requirements
• Monitor compliance with established standards, policies, and procedures
• Provide Tier 4 engineering support under supervision
• Learn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies

Benefits

• Medical
• Dental
• Vision
• 401K

What This Job Offers

• Job Type: Full-time
• Career Level: Senior