Systems Integrator- Senior

Cherokee Federal•Herndon, VA

About The Position

The Systems Integrator Senior will be responsible for troubleshooting cloud (AWS) implementation issues, solving software (Linux) issues, and software development. This role requires proven success working as a DEVOPs systems engineer and technical admin, with an Agile Methodology and continuous improvement mindset. The position involves GitHub experience and other source control systems, strict adherence to security standards and organizational requirements, and a willingness to mentor and train other engineers while seeking to continually improve processes. The role also includes performing other job-related duties as assigned.

Requirements

Minimum of eight (8) years of experience in system engineering or related IT security roles.
Work in an enterprise IT environment with specific tasks related to Voice
Collaborate with network engineering and other telecom engineers in integration activities involving telephony or call center
Assist in the design, testing, and deployment of new voice infrastructure
Support implementation of next-generation voice technologies
Participate in the system security accreditation process
Provide certificate management support for secure systems
Assist with system upgrades, patching, and configuration
Support new site voice system standups
Support call center technology deployments, user training, and transition planning
Contribute to call routing and trunking design within enterprise voice platforms
Attend meetings with internal teams and clients to gather and understand voice system requirements
Monitor compliance with established standards, policies, and procedures
Hands-on experience with secure voice devices (e.g., VoIP phones, STEs, Viper) and infrastructure components (e.g., PBXs, encryption devices, call management servers)
Learn to provide Tier 4 engineering support under supervision
Learn and support platforms such as Skype for Business, Avaya Communication Manager, and other enterprise call center technologies
Linux
SIP signaling and call flows
Secure Real-Time Transport Protocol
SIP
TCP/IP
H.323
DNS
DHCP
RTP
Must pass pre-employment qualifications of Cherokee Federal

Nice To Haves

Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or related field preferred.
MCSE certification
A+ certification
Network+ certification
CCNA, CCNP, ITIL, CCIE, HP, CCVP, CCDP, CATE, R&S
Cisco Voice certifications
Juniper certifications

Responsibilities

Ability to troubleshoot cloud (AWS) implementation issues.
Solve software (Linux) issues and software development.
Proven success working as a DEVOPs systems engineer and technical admin.
Agile Methodology and continuous improvement mindset
GitHub experience and other source control systems
Strict adherence to security standards and organizational requirements
Willingness to mentor and train other engineers as well as seek to continually improve processes.
Performs other job-related duties as assigned