JOINT EXERCISE CONTROL GROUP SYSTEMS INTEGRATOR (JOURNEYMAN)

Foxhole Technology, Inc.

14h • Onsite

About The Position

Foxhole Technology provides robust cybersecurity and IT support capabilities for federal civilian and defense agencies. A recognized leader in navigating technology and security challenges, Foxhole delivers mission-focused innovations to answer evolving and complex needs. Our talented employee-owners provide agile, scalable services and solutions that solve operational gaps, operate critical systems, and protect and secure the enterprise – across the organization and around the world. Foxhole Technology is seeking an experienced Special Operations Forces (SOF) Joint Exercise Control Group (JECG) Systems Integrator (Journeyman) with desktop support experience to support a critical Government program. The ideal candidate will bring robust SOF experience, a strong problem-solving mindset, and the ability to work effectively in a collaborative, high-security setting.

Requirements

• 5+ years recent, full-time Tier I / desktop support experience
• Delivered in-person end-user support in DoD, USSOCOM, TSOC, Service Component, or other federal enterprise environments
• Knowledge of SCIF open/close procedures
• Experience working in controlled access environments
• Familiarity with SSO and Industrial Security coordination processes
• Active Top Secret/SCI clearance
• Think analytically
• Effective verbal and written communication skills
• Make decisions
• Observe/remember details
• Interpret data
• Concentrate on tasks
• Adjust to change
• Handle stress/emotions
• Regular attendance
• Maintain work schedule
• Attend meetings
• Meet deadlines
• Keyboard/type
• Handle confidential information
• Use math/calculations
• Stay organized
• Operate office equipment

Nice To Haves

• SOF Joint Exercise Control Group (JECG) Systems Integrator (Journeyman) experience
• Desktop support experience

Responsibilities

• Troubleshoot & repair of Desktop and laptop PCs, Printers / monitors, KVM switchboxes / common peripherals
• Perform System decommissioning & equipment turn-in, User data backup & profile migration, New workstation setup and fielding
• Track and Install software & license compliance and Hardware/software asset inventory
• Manage user accounts across enterprise systems, including: Account creation, Access modifications, Deactivation
• Maintain accurate inventory and service records
• Provide first-contact resolution / walk-up or ticket-driven support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees