Systems Implementer & Analyst

abraWheaton, IL
Onsite

About The Position

abra professional services is seeking for an Systems Implementer & Analyst. We are looking for a skilled professional with experience in knowledge management systems implementation, combining technological implementation, training, and cross-organizational collaboration. This role requires strong analytical skills, user-oriented thinking, and the ability to translate business needs into practical Microsoft 365-based solutions. A full-time position based in Israel.

Requirements

  • Approximately 3 years of experience in Knowledge Management systems implementation and analysis
  • Experience translating business requirements into technological solutions
  • Experience writing specification and process documents
  • Experience delivering training and guiding end users
  • Strong project and task management capabilities
  • Excellent communication and stakeholder management skills
  • Strong organizational and information management abilities
  • Native Hebrew – mandatory
  • Very good English – mandatory

Nice To Haves

  • Significant advantage for experience with Microsoft 365 and SharePoint Online
  • High service orientation and user-focused mindset
  • Strong attention to detail and organizational skills
  • Ability to work independently and take initiative
  • Flexibility and ability to manage multiple parallel tasks
  • Strong teamwork and collaboration skills

Responsibilities

  • Analyze and implement business solutions on Microsoft 365 platforms
  • Write functional specification documents and define organizational processes
  • Deliver user training sessions and support adoption processes
  • Manage multiple projects simultaneously, including timelines, task tracking, and ongoing reporting
  • Work closely with various departments and stakeholders across the organization
  • Manage organizational content and information, including metadata, content categorization, and data quality improvements
  • Ensure accessibility, consistency, and proper organization of enterprise knowledge assets
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