Systems Implementation Specialist

The University of Texas at Austin • Austin, TX

3d • Onsite

About The Position

The Systems Implementation Specialist provides intensive technical assistance and systems-change support to state, regional, and multi-agency partners implementing, refining, sustaining, and scaling strategies that improve continuing education, training, and employment pathways for deaf people. The role supports partners throughout readiness assessment, planning, implementation, refinement, sustainability, and scale-up, using systems analysis, data, research, policy, and implementation frameworks to guide improvement.

The specialist facilitates collaboration and structured technical assistance activities, helps partners develop actionable system-level plans and models, and documents progress and lessons learned. The position also contributes to development of NDC tools, resources, analyses, and knowledge products that translate implementation experience into practical guidance. The position is based in Texas, in a typical office environment, and is expected to continue until September 30, 2027.

Requirements

• Bachelor’s degree in education policy, public policy, rehabilitation, workforce development, higher education, program evaluation, public administration, social science, or a related field; relevant education and experience may be substituted as appropriate.
• Five or more years of experience in technical assistance, systems change, policy or program implementation, program evaluation, organizational improvement, or related work within education, vocational rehabilitation, workforce development, postsecondary education, or other public systems.
• Demonstrated experience analyzing policies, programs, practices, systems, or data and translating findings into actionable recommendations.
• Experience facilitating strategic planning, action planning, implementation, evaluation, or continuous improvement with organizations or multi-partner teams.
• Knowledge of data-informed decision-making and familiarity with administrative, program, institutional, or population-level datasets.
• Experience working with deaf people and deaf communities.
• Strong consultation, facilitation, analytical, project management, and written communication skills.
• Proficiency in American Sign Language.

Nice To Haves

• Seven or more years of experience providing technical assistance, consultation, evaluation, policy analysis, implementation support, or systems-change assistance at the state, regional, or multi-agency level.
• Advanced knowledge of education, workforce, vocational rehabilitation, transition, or postsecondary policy and systems.
• Experience with implementation science, readiness assessment, organizational assessment, systems mapping, program evaluation, quality improvement, or sustainability and scale-up planning.
• Experience facilitating multi-agency partnerships and working with state agencies, public systems, or organizational leadership.
• Demonstrated experience working with quantitative and qualitative data and helping organizations establish practical data-use routines.
• Master’s degree in a related field.

Responsibilities

• Provide intensive technical assistance and consultation to state, regional, multi-agency, and systems-level implementation teams across readiness assessment, planning, implementation, refinement, sustainability, and scale-up.
• Analyze policies, programs, practices, services, infrastructure, partnerships, and implementation conditions to identify strengths, gaps, barriers, and opportunities for improvement.
• Help partners develop and implement action plans and system-level models, including priorities, goals, strategies, roles, timelines, indicators, implementation supports, and progress-monitoring processes.
• Support data-informed systems improvement by identifying datasets and indicators, reviewing quantitative and qualitative information, strengthening data collection and data-use routines, and applying findings to planning and decisions.
• Support cross-agency collaboration among education, vocational rehabilitation, workforce, postsecondary, disability, and other partners through shared priorities, leadership structures, communication, coordination, and joint implementation.
• Apply research, policy, evidence-based and promising practices, and implementation frameworks to support strategy selection, understanding policy contexts, local adaptation, and implementation quality.
• Facilitate implementation meetings, site visits, strategic planning, readiness assessments, trainings, and other structured technical assistance activities.
• Document progress, barriers, decisions, recommendations, and next steps.
• Contribute to NDC systems-change tools, resources, analyses, and knowledge products, documenting lessons from intensive technical assistance and translating experience into practical guidance.

Benefits

• Retirement plan eligibility through the Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level