Systems Engineering, Senior Specialist

Interac Corp. • Toronto, ON

9d • Hybrid

About The Position

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives. Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection. Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments. As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions. Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians. The vacant Systems Engineering, Senior Specialist role will report to the Leader, RTR Operations. The Systems Engineering, Senior Specialist will oversee both physical and virtual components of the organization’s IT landscape, including hardware, servers, networks, and software environments. They will be doing hands-on work and will have exposure to multiple infrastructure domains including compute, networking, storage, backup, and database platforms with a focus on preparation of patching plans, maintenance windows and implementation. They will work with internal and third-party vendors/service providers, ensuring seamless integration, effective service delivery, and alignment with the enterprise strategic objectives.

Requirements

• A Bachelor’s degree in Computer Science/IT and/or 10+ years of equivalent IT working experience.
• Eligibility to work for Interac Corp. in Canada in a full-time capacity.
• Excellent analytical and problem-solving skills.
• 5+ years in platform engineering/SRE/DevOps/DBA roles
• Strong hands-on experience with Red Hat OpenShift/Kubernetes: cluster/node patching, operator lifecycle, cluster upgrades, node drains, disruption budgets.
• Strong hands-on experience with Databases: CockroachDB rolling upgrades; EDB Postgres/PostgreSQL minor/major upgrades, pg_upgrade, replication failover.
• Strong hands-on experience with CI/CD Tooling: Jenkins LTS upgrades/plugins, controller/agent lifecycle; GitHub Enterprise admin (or GitHub Cloud governance).
• Strong hands-on experience with Artifact & API: JFrog Artifactory upgrades; API Gateways, plugin compatibility, declarative configs.
• Strong hands-on experience with OS patching: RHEL/Ubuntu/Windows Server; package managers and reboot policy.
• Automation-first mindset.
• Experience with Ansible.
• Experience with Bash.
• Experience with Python.
• Experience with GitOps workflows.
• IaC familiarity.
• Change management (ITIL).
• Maintenance window planning.
• Rollback engineering.
• Solid grasp of networking & TLS.
• Solid grasp of cert rotation.
• Solid grasp of secrets management (Vault/KMS).
• Solid grasp of identity integrations (OIDC/SAML).
• Experience with observability (Solarwinds, Dynatrace).
• Experience with log platforms.
• Experience with alerting.
• Knowledge of backup technologies with Dell SAN or Dell Data Domain.
• Curious and logical thinking about solving technology, process, or procedural challenges in a team environment.

Nice To Haves

• IaC familiarity (Terraform helpful)

Responsibilities

• Collaborating with Architecture, Platform Engineering, and Dev-Sec-Ops teams to develop and execute a consistent, secure, and robust infrastructure and platform supporting all product lines and services.
• Managing operating systems and system software for software currency and stability in platforms (i.e. RHEL, Windows etc.).
• Prepare patch plans and maintenance windows; coordinate approvals, prerequisites, and comms.
• Apply OS/middleware updates using approved pipelines; perform pre/post validation and basic rollbacks when required.
• Validate lower‑environment changes before promotion; document outcomes and residual risks.
• Update configuration baselines and evidence for audit, linking changes to vulnerability remediation.
• Monitoring system health, performance, and capacity, managing system alerts/notifications, creating dashboards, and analyzing & reviewing system trends.
• Ensuring the integrity of fundamental infrastructure operations (availability, monitoring, backup/recovery, capacity) in support of Disaster Recovery (DR) and Business Continuity Plans (BCP).
• Conducting regular reviews of vulnerability scans and risk assessments with Security to identify existing or potential weaknesses in systems and processes that could lead to compromises; facilitating remediation of identified vulnerabilities within processes, systems, and applications.
• Ensuring high availability to meet the Service Level Agreements (SLA) and Service Level Objectives (SLO) of critical systems.
• Embracing new technology and taking charge of new challenges & responsibilities.

Benefits

• Generous vacation and wellness days to help you recharge
• Comprehensive employer-paid benefits coverage for peace of mind
• Market-leading employer-funded RRSP program to invest in your future
• Flexible hybrid work model for better work-life balance
• Access to a free and confidential 24/7 employee & family assistance program to offer support for you and your immediate family
• Pregnancy and parental leave top-up to support growing families
• Charitable donation matching with United Way to amplify your impact

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 251-500 employees