Systems Engineering Lead

TekSynap•Rockville, MD

3d•Onsite

About The Position

We are seeking a Systems Engineer Lead to join our team. The Systems Engineering Lead oversees the design, development, deployment, and lifecycle management of enterprise workstation and server operating system images across physical, virtual, and cloud environments. This role ensures secure, compliant, and efficient image management while providing Tier 3 engineering support. TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.

Requirements

Bachelor’s degree required.
Must be eligible for a Public Trust (NRC IT-1).
3–5 years of experience with workstation and server operating system imaging, development, and lifecycle management.
Strong working knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, and Microsoft Deployment Toolkit (MDT).
Demonstrated experience managing the MECM/SCCM console, including deployment tracking, reporting, and systems administration.
Hands-on experience developing, maintaining, and managing Windows 11 “gold” or “master” images within an MECM/SCCM environment.
Experience maintaining and managing an enterprise image library for a medium-to-large organization.
Experience supporting MECM from a server and infrastructure design perspective.
Proficiency in Microsoft PowerShell scripting and Windows operating systems.
Experience with enterprise patch management across on-premises and cloud environments.
Familiarity with DevOps/Agile methodologies and ITIL-based service management processes.
Strong troubleshooting skills and experience providing Tier 3 technical support in enterprise environments.

Responsibilities

Lead development and maintenance of enterprise “gold” workstation and server images.
Manage image lifecycle, version control, patching, and updates (OS, firmware, BIOS, drivers).
Support Windows-based environments (primary) and Apple systems (limited use).
Ensure compatibility with Azure Virtual Desktop (AVD) and cloud services (e.g., M365).
Perform functional testing within development and test environments prior to deployment.
Maintain compliance with federal security standards (FISMA, NIST, DISA STIGs).
Support structured Change Control Board (CCB) processes.
Provide Tier 3 support for workstation/server image and patch-related issues.
Collaborate with security, asset management, EUC teams, and stakeholders to ensure seamless deployment and lifecycle support.