Systems Engineer

First Federal Bank of Louisiana•Lake Charles, LA

17d•Onsite

About The Position

First Federal Bank of Louisiana is seeking a Systems Engineer in its Information Technology Department. The position is located in person at the Main Office in Lake Charles, Louisiana, with a Monday–Friday schedule from 8 AM to 5 PM. It is not remote. The Systems Engineer designs, installs, and manages servers, storage, applications, and VoIP phone systems in the bank’s data centers. The role also analyzes and resolves problems and incidents escalated from the help desk or monitoring tools, and supports the day-to-day operation and performance of infrastructure and technical processes. First Federal Bank of Louisiana is a locally owned, full-service community bank that has served Southwest and Central Louisiana for over 75 years. It has over one billion dollars in assets and 16 offices. Employees must complete position-assigned compliance training on time and in accordance with bank policy. The bank is an Equal Opportunity Employer.

Requirements

Bachelor’s degree or four-year degree in Information Technology or Information Systems, or at least four years of experience building and maintaining VMware, Microsoft Active Directory, and server systems hardware and architecture.
Knowledge and experience with storage area networks (SANs), MS SQL, MS Exchange, and MS RDS.
Ability to perform each essential duty satisfactorily.

Nice To Haves

Microsoft 365 administration experience is strongly preferred.

Responsibilities

Support the day-to-day operation of infrastructure, applications, and technical processes, including evaluating system utilization, monitoring response times, and detecting and correcting operational problems.
Design and deploy infrastructure, applications, and enhancements or upgrades.
Monitor network performance and resolve network outages promptly.
Assist the Senior Systems Engineer with maintaining Cisco routers and firewalls.
Maintain storage, servers, applications, and backups for optimal performance.
Maintain antivirus protection and security updates on all systems.
Maintain security appliances, including Barracuda and SecureWorks.
Create and update documentation on system configuration, technical support procedures, and problem resolution.
Recommend needed updates and changes to management.
Perform daily backups and manage backup media according to the disaster recovery plan; ensure daily data replication to the business continuity data center.
Engage vendors as needed to ensure systems operate efficiently.
Assist with help desk calls as needed.
Complete assigned compliance training on time and in accordance with bank policy.