Systems Engineer

Company3 • Santa Monica, CA

32d • $30 - $42 • Onsite

About The Position

This position provides media and production support across a multi-site post-production environment, ensuring that artists, production teams, editorial workflows, and client-facing operations have reliable access to the systems, infrastructure, and services required to deliver work on schedule. The role combines systems administration, infrastructure engineering, and hands-on operational troubleshooting to support production-critical hardware, software, storage, networking, and media and entertainment technologies. This position is responsible for implementing, maintaining, and improving studio infrastructure; integrating and supporting third-party systems and products; and helping drive workflow reliability, performance, uptime, and technical continuity across the production environment.

Requirements

• Advanced knowledge of Linux server and desktop environments.
• Solid knowledge of MacOS and Windows platforms.
• Programming or scripting experience with at least one of Python, Bash, C/C++, Java or similar.
• Experience building and operating high availability and high scalability computing systems.
• Experience working in Film, TV, and/or the post-production industry.
• Knowledge of Resolve, Avid and Adobe products.

Nice To Haves

• Experience with Proxmox PvE
• Knowledge of SQL databases: MySQL, PostgreSQL, MongoDB
• Ability and desire to learn new technologies as required
• Ability to solve problems unsupervised and recommend proactive technical solutions
• Positive can-do attitude combined with the ability to work under pressure to meet deadlines
• Excellent communication and organizational skills with strong attention to detail
• Experience related to disaster recovery, business continuity, backup systems, tape libraries, SAN, and NAS knowledge
• Knowledge of DaVinci Resolve, Baselight and Flame software
• Knowledge of Calman is a plus
• MacOS deployment strategies is a plus

Responsibilities

• Leverage internal tools, monitoring platforms, and operational utilities to maintain visibility into studio infrastructure availability, utilization, performance, and service health.
• Maintain high digital security standards required in a post-production environment.
• Develop and maintain clear operational procedures for routine system administration, support escalation, and production-impacting workflows.
• Administer and support servers, workstations, network services, storage platforms, virtual infrastructure, databases, user accounts, licensing services, email technologies, firewalls, internet connectivity, backup systems, and other production-critical technology services.
• Provide timely user support and troubleshooting for artists, production operators, editorial teams, and business stakeholders.
• Analyze, tune, and improve systems for performance, throughput, resource utilization, high availability, scalability, and reliable operation in support of production schedules and media workflows.
• Evaluate system components, software platforms, networking infrastructure, hardware peripherals, and media technology solutions for reliability, performance, scalability, security, production readiness, and long-term operational fit.
• Calibrate, maintain, and support monitors, projectors, and review-room display systems both on-site and off-site to meet studio, client, and color-critical viewing standards.
• Install, support, troubleshoot, and help design video and audio systems used in post-production, including signal routing, signal conversion, review-room technology, machine-room infrastructure, and related media support environments.
• Perform equipment installation, rack integration, cabling, patching, labeling, testing, and physical infrastructure support as needed to maintain reliable production and engineering environments.
• Evaluate business requirements and make recommendations on systems design and hardware purchases to fulfill business needs.
• Support production-critical technology across the following technical areas: Installation, configuration, administration, and operational support of production systems; Core network service administration, including Active Directory, DNS, DHCP, NFS, SMB, and related identity or access services; Hardware integration, deployment, lifecycle support, and troubleshooting for workstations, servers, storage, and media systems; Software installation, configuration, patching, licensing, and support for production and engineering applications; Configuration management, automation, and repeatable deployment workflows using tools such as Ansible; Network support, including switch administration, VLAN management, connectivity troubleshooting, and production network reliability; Incident response, escalation, remediation, documentation, and follow-through for production-impacting issues; Security support, access control, compliance awareness, and protection of production and client-facing environments; Calibration and technical support of monitors, projectors, and other color-critical display systems; Video and audio signal path support and design, including SDI, ST 2110, routing, signal conversion, and related media infrastructure; Linux, open-source package, and workstation or server environment setup, extension, and support.

Benefits

• Comprehensive package of health, retirement, and insurance benefits and paid time off for eligible employees.
• Retirement, select insurance benefits, and where required by law, health benefits for eligible project hires and part-time employees working less than 25 hours per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed