Systems Engineer

Inizio Partners Corp•Houston, TX

11d

About The Position

The Systems Engineer supports, designs, installs, customizes, and maintains servers and associated components, with a focus on Active Directory in a Microsoft-centric environment. The role provides general systems administration, including user access administration, system services and configurations, and development of tools to manage the environment. It also provides break/fix support for associated software and operating systems, monitors performance and resource utilization, and manages system updates and patches to maintain reliability and availability. The Systems Engineer designs and implements efficient, cost-effective systems for business computing needs; assists with identifying system requirements; and devises or modifies procedures to address technical problems while considering equipment capacity, operating time, desired results, and component integration. The role helps develop prototypes and proofs of concept, uses appropriate change-control procedures, oversees systems testing, leads integration testing, and assists with user testing. It coordinates maintenance of assigned applications, monitors system and application performance metrics, and may recommend improvements. The position researches industry trends and technologies to inform long-term IT infrastructure strategies, builds relationships with users and IT teams to develop solutions based on business workflows and needs, and supports merger, acquisition, domain merger, and divestiture activities. Effective communication with teams, customers, and sponsors is expected. The role is expected to remain current on applicable technologies and best practices. The work is performed in a professional office environment and is expected to be hybrid or fully remote. Twenty-four-hour on-call support requires occasional night and weekend work. Overtime may be necessary, particularly during critical issue resolution and to meet project milestones; the employee must carry a cell phone and be accessible after hours as needed.

Requirements

At least five years of business experience using and supporting Active Directory, computing, and network technology in an enterprise environment.
Experience supporting Active Directory and related technologies, including Active Directory Domain Services (ADDS), Sites and Services configuration, Azure Entra ID, AD Connect, DNS, DHCP, Microsoft Certificate Authority (MSCA), KMS and RDP licensing, PowerShell scripting, TCP/IP, and subnetting.
Basic computer skills, including operating systems and Microsoft Office.
Ability to communicate technical and business concepts clearly and persuasively.
Ability to understand and respond proactively to internal and external client needs.
Ability to assess issues, determine appropriate options, prioritize work, and develop timely solutions.
Ability to identify obstacles and risks, assess their impact, and develop plans or contingencies.
Ability to collaborate and foster information sharing toward common goals.
Willingness to work overtime as necessary, especially during critical issue resolution and to achieve project milestones.
Ability to participate in after-hours on-call support and carry a cell phone for accessibility.

Nice To Haves

Bachelor’s degree in business, computer science, or a related discipline from an accredited four-year college or university.
In-depth experience with Active Directory architecture, installation, support, domain migrations, and consolidations.
Server hardware support experience.
PowerShell scripting experience.
Cloud services experience with AWS or Azure.
Virtualization experience with VMware.
Knowledge of systems architecture used within or across an organization or enterprise.

Responsibilities

Design, install, customize, implement, and maintain servers, systems, and associated components.
Administer systems, including user access, system services, configurations, and tools for managing the environment.
Provide break/fix support for associated software and operating systems.
Monitor system performance and resource utilization proactively, and manage updates and patches to maintain reliability and availability.
Design and implement efficient, cost-effective systems for business computing needs.
Research industry trends and technologies to help develop long-term IT infrastructure strategies.
Assist with identifying system requirements and devise or modify procedures to solve technical problems.
Use appropriate change-control procedures when implementing software enhancements.
Oversee systems testing, lead integration testing, and assist with user testing.
Coordinate maintenance of assigned applications and monitor system and application performance metrics.
Provide input on solutions and recommendations for improvements.
Build relationships with users and IT teams to deliver technical solutions based on business workflows and needs.
Assist with merger and acquisition activities, including domain mergers and divestitures.
Communicate effectively with teams, customers, and sponsors.
Remain current on technologies and best practices relevant to the company.
Provide 24-hour on-call support, including occasional night and weekend work, and be accessible after hours as needed.