Systems Engineer

Fiserv • Lincoln, NE

5d

About The Position

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Requirements

• Bachelors Degree in Computer Science or related discipline preferred.
• 6+ years of experience installing, configuring, and supporting Microsoft software/technologies (e.g., Windows 2016 Server+, SQL Server 2016+, Internet Information Services [IIS], Active Directory).
• 10+ years of experience installing, configuring, and supporting high-volume, complex applications (code deployment, configuration management, debugging and troubleshooting).
• Technical knowledge base/background in networking, firewalls, and load balancers.
• Technical knowledge base/background in Performance testing (tuning servers, performing tests using 3rd party tools).
• Technical knowledge base/background in security best practices (e.g., server “lockdowns,” Active Directory GPOs (Group Policy Objects).
• Experience supporting high-availability (HA) and disaster recovery (DR) solutions.
• Technical knowledge of build deployment automation, Octopus preferred.
• Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

• Technical knowledge of cloud services, Azure.
• Strong presentation and interpersonal skills.
• Ability to present ideas in user-friendly language.
• Experience working in a team-oriented, collaborative environment.
• Familiarity with complex e-commerce applications (e.g., Online Banking, Mobile Banking, Bill Payment).
• Recognition of the importance of systems security and proper handling of sensitive data.
• Familiarity with applicable data privacy practices and laws.

Responsibilities

• Installing, configuring, and supporting Microsoft software/technologies (e.g., Windows 2016 Server+, SQL Server 2016+, Internet Information Services [IIS], Active Directory).
• Installing, configuring, and supporting high-volume, complex applications (code deployment, configuration management, debugging and troubleshooting).
• Supporting high-availability (HA) and disaster recovery (DR) solutions.
• Off-hour's work (go-live events and production level changes).
• Conduct research into system issues, standards, and products.
• Prioritize and execute tasks in a high-pressure environment.
• Quickly resolve complex system problems.
• Participate with short notice on escalated projects.
• Coordinate, track and assign tasks among multiple SE (System Engineer) resources assigned to a project.
• Create, edit, and review client-facing documentation (Infrastructure Plan, Performance Test Plan, Whitepapers, etc.).
• Create formal documentation, tools and processes that simplify and streamline SE tasks.
• Script/automate manual tasks using PowerShell (with demonstrated increased efficiency).
• Display superior customer service attitude.
• Work independently with little or no oversight.
• Drive deliverables to completion without relying on Project Managers for instruction or task management.

Benefits

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior