Systems Engineer

First Federal Bank of Louisiana•Lake Charles, LA

18d•Onsite

About The Position

First Federal Bank of Louisiana is seeking a Systems Engineer for its Information Technology Department. The position is based in person at the bank’s Main Office in Lake Charles, Louisiana, Monday through Friday, 8 AM to 5 PM; it is not remote. The Systems Engineer is responsible for designing, installing, and managing servers, storage, applications, and VoIP phone systems in the bank’s data centers. The role analyzes and resolves problems and incidents escalated from the help desk or monitoring tools, supports daily infrastructure and technical operations, and helps maintain system performance, security, backups, and disaster recovery. The employee also completes compliance training assigned to the position in accordance with bank policy.

Requirements

A bachelor's or four-year degree in Information Technology or Information Systems, or at least four years of experience building and maintaining VMware, Microsoft Active Directory, and server systems hardware and architecture.
Knowledge and experience with storage area networks (SANs), MS SQL, MS Exchange, and MS RDS.

Responsibilities

Support day-to-day infrastructure, application, and technical operations, including evaluating system utilization, monitoring response time, and detecting and correcting operational problems.
Design and deploy infrastructure, applications, and enhancements or upgrades.
Monitor network performance and resolve network outages in a timely manner.
Assist the Senior Systems Engineer with maintaining Cisco routers and firewalls.
Maintain storage, servers, applications, and backups for optimal performance.
Maintain antivirus protection and security updates on all systems.
Maintain security appliances, including Barracuda and SecureWorks.
Create and update documentation on system configuration, technical support procedures, and problem resolution steps.
Recommend needed updates and changes to management.
Perform daily backups of all systems and manage media in accordance with the disaster recovery plan.
Ensure daily data replication to the business continuity data center.
Engage vendors as needed to ensure systems operate efficiently.
Assist with help desk calls as needed.
Complete assigned compliance training timely and in accordance with bank policy.