Systems Engineer
Lightwave Dental•Raleigh, NC
•$100,000 - $120,000•Remote
About The Position
The IT Systems Engineer will be responsible for designing, implementing, maintaining, and supporting our organization's IT systems. This role requires a strong technical background, excellent problem-solving skills, and the ability to collaborate with cross-functional teams. The ideal candidate will be proactive, detail-oriented, and capable of working in a fast-paced environment.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Proven experience as an IT Systems Engineer or similar role
- Strong knowledge of system and network administration, including proficiency with operating systems, virtualization, and cloud technologies
- Familiarity with security best practices and the ability to implement and manage security measures
- Excellent problem-solving and communication skills
Nice To Haves
- Experience in dental or healthcare environments
- Certifications such as MCSE, CCNA, or AWS Certified Solutions Architect
- Experience with scripting and automation tools
- Knowledge of ITIL framework
Responsibilities
- Collaborate on migrating and managing practice management databases (SQL/Open Dental) to Microsoft Azure
- Co-manage a robust backup ecosystem (Axcient/Azure Backup), ensuring 100% recoverability for both on-premises and cloud assets
- Collaborate with the IT team to design and implement robust, scalable, and secure IT systems
- Evaluate and recommend hardware and software solutions to meet business requirements
- Administer and maintain servers, networks, and other IT infrastructure components
- Monitor system performance, troubleshoot issues, and optimize system resources
- Implement and enforce security measures to safeguard the organization's data and IT assets
- Ensure systems comply with industry standards and regulations
- Provide technical support to end-users and resolve IT-related issues in a timely manner
- Collaborate with the helpdesk team to escalate and resolve complex problems
- Create and maintain comprehensive documentation for system configurations, processes, and procedures
- Keep documentation up-to-date to facilitate knowledge sharing and training
- Work closely with other IT teams and departments to understand business needs and provide effective IT solutions
- Participate in cross-functional projects to ensure seamless integration of IT systems
Benefits
- health and dental benefits
- 401(k)
- holiday pay
- paid time off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
