Systems Engineer

Patriot, LLC•Research Triangle Park, NC

12d•$30,000 - $70,000

About The Position

The Systems Engineer performs proactive solution development, collaborates with engineers and support teams to resolve problems, and designs and executes technical projects. The role involves hands-on solution development, validation, and technical integration, working with other resources or delivery teams to build component or larger solutions of varying sizes and complexity. The engineer communicates with staff or clients to understand system requirements, performs technical implementation tasks on schedule, troubleshoots issues throughout the project lifecycle, and provides solution design concepts and implementation estimates. The role also includes identifying cost-effective ways to reduce operating costs and improve processes and operations; communicating project information through presentations, technical reports, or white papers; modeling and simulating system performance; and documenting deployed systems, configurations, operating procedures, and administration guides. The Systems Engineer provides subject matter expertise and/or leads Tier 3 support for critical production issues. Patriot, LLC describes itself as a government and commercial services contractor based in Columbia, Maryland. The posting states that the company conducts drug testing in accordance with applicable law and requires covered government-contractor employees to be vaccinated against COVID-19, subject to legally required exceptions.

Requirements

At least 5 years of total experience, including at least 3 years in a Systems Engineering role.
Strong oral and written communication skills, including the ability to produce procedures and technical documentation.
SharePoint Online administration knowledge.
Windows administration, security, and configuration management knowledge.
Effective problem-solving skills.
Ability to use Microsoft 365 products, such as Word, Excel, and Visio, to create and modify documentation.
Familiarity with cloud platforms such as Azure, AWS, or Google Cloud.
PowerShell or similar Windows scripting experience.
Ability to develop strong working relationships.

Nice To Haves

A Bachelor of Science degree in Computer Science or Computer Information Systems is desired.
Microsoft certifications in Azure or Windows Server 2016 or later are strongly preferred.
ITIL version 3 certification is a plus.
Familiarity with Visual Studio and/or VS Code.
Familiarity with GitHub and/or Git.
Knowledge of NetBackup, SQL, UNIX, Red Hat Linux, or automation.
Enterprise storage design or operation and virtualization experience with VMware or Hyper-V.
Experience with SCCM, SCOM, vSphere 8/9, and SAN support or administration.
Familiarity with OneDrive and Power BI.
Enterprise problem troubleshooting experience.
Project management experience.
Familiarity with IT incident management software such as ServiceNow.

Responsibilities

Communicate with staff or clients to understand specific system requirements.
Perform technical implementation tasks and ensure work is delivered on schedule.
Troubleshoot technical issues throughout the project lifecycle.
Provide design concepts and time estimates for custom solutions to customers and support teams.
Identify and recommend cost-effective solutions to lower operational costs, streamline processes, and improve the operational environment.
Communicate project information through presentations, technical reports, or white papers.
Complete models and simulations using manual or automated tools to analyze or predict system performance under different operating conditions.
Develop documentation for deployed systems, including standard configurations, operating procedures, and administration guides.
Provide subject matter expertise and/or lead Tier 3 support on critical production issues.
Participate in proactive solution development, technical project design and execution, solution validation, and technical integration.