Systems Engineer

Mt. San Jacinto College•Temecula, CA

5d•Onsite

About The Position

The Systems Engineer participates in the design, implementation, assessment, and maintenance of physical and virtual server infrastructure and related systems. This includes highly available server infrastructures, hypervisors, storage networks, virtual private clouds, database infrastructures, disaster recovery, monitoring solutions, and server and application software. The role installs operating system and application updates, assesses risks and recommends mitigations, and participates in incident response with the District Incident Response Team. The position serves District-Wide, and the employee may be assigned to any district facility. Work hours and worksite locations may change based on department needs. The role reports to the Systems and Cloud Computing Supervisor and/or the Dean of Information Technology. A six-month probationary period must be completed successfully before the employee is considered a permanent district employee. The position is in the California School Employees Association bargaining unit.

Requirements

Bachelor’s degree and three years of professional experience installing, configuring, administering, and troubleshooting enterprise-level server operating environments; alternatively, a high school diploma or GED and seven years of that professional experience.
Demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.
Knowledge of data center design best practices; virtual private cloud design and configuration; intrusion detection and security configurations; VMware vSphere; Veeam Backup and Replication; Microsoft Configuration Manager; Active Directory and Azure AD; Microsoft 365 Advanced Threat Protection; systems analysis and design; and sources of information for maintaining professional expertise.
Ability to work effectively as a team member, meet schedules and timelines, communicate orally and in writing, maintain documentation and records, and handle multiple assignments while prioritizing based on customer needs.
Ability to reason logically, solve problems, explain complex issues clearly, document server infrastructure, prepare and maintain records and reports, and make sound independent judgments within established guidelines.
Ability to establish and maintain effective and cooperative working relationships with system users, department staff, vendors, and others, including people from diverse backgrounds.
Strong attention to detail, time management, project planning, problem-solving, and task-management skills.

Nice To Haves

Professional experience using VMware vSphere.
Professional experience using Amazon Web Services.
Professional experience using Microsoft Azure.
AWS SysOps Administrator certification.
AWS Security certification.

Responsibilities

Design, implement, and assess server and systems infrastructure, virtual networking, and multi-cloud environments.
Participate in developing and implementing security policies and policies and procedures.
Design, implement, configure, and monitor servers and applications.
Design, implement, and assess disaster recovery and intrusion detection solutions.
Maintain current knowledge of cybersecurity risks and mitigations and execute incident response procedures with the District Incident Response Team.
Provide tier 3 customer support.
Coordinate with stakeholders and vendors; assess products and procure technology solutions.
Install, configure, and maintain physical and virtual server infrastructure.
Make recommendations to leadership and maintain current knowledge of server and software technologies.
Install, maintain, and assess server software; perform cost analyses of technology solutions.
Manage Microsoft Exchange and mailflow administration.
Troubleshoot physical servers, SANs, JBODs, virtual networks, VPNs, virtual machines, and other server infrastructure components.
Provision and deprovision accounts, maintain account permissions, and configure group policies.
Document server infrastructure and maintain records and reports.
Perform risk assessments and recommend measures to mitigate risks to systems and applications.