Systems Engineer

TEKsystems•Norwell, MA
•$70 - $80•Onsite

About The Position

The Systems Engineer is responsible for engineering, installing, configuring, and managing network servers and storage equipment, including hardware, operating systems, tuning, utilities, and application software. The role provides Level 3 technical assistance to department associates and supports Clean Harbors’ enterprise datacenter in Norwell, Massachusetts, which includes nearly 800 servers, Cisco UCS deployments, virtual machine clusters, and multiple SANs. The environment primarily uses Microsoft architecture, including Windows Servers and MS SQL, as well as MS Exchange, MS Active Directory, and VMware. The engineer works with the business and Dev/QA groups to scope projects and supports the design, planning, implementation, administration, and maintenance of infrastructure solutions. This includes server, storage, virtualization, and other IT infrastructure, with responsibility for system stability, troubleshooting, user and Active Directory administration, high availability, backups, and disaster recovery. The role also supports continuous operations of the primary datacenter, manages escalated helpdesk issues, mentors junior systems personnel, and advocates for security compliance, including SOX and PCI audits. This is a contract-to-hire position based fully onsite in Norwell, Massachusetts. The listed pay range is $70.00–$80.00 per hour. The posting notes that eligible temporary-role benefits may include medical, dental, and vision coverage; critical illness, accident, and hospital coverage; a 401(k) plan; life insurance; short- and long-term disability; a health spending account; transportation benefits; an employee assistance program; and time off or leave.

Requirements

  • At least 5 years of related experience in systems engineering, infrastructure support, desktop engineering, print services, or enterprise IT support.
  • Demonstrated experience troubleshooting print servers, printers, printer drivers, print queues, spooler services, and network printing issues in a corporate environment.
  • Experience supporting business applications dependent on printing services, including application print output, label formatting, device communication, and user workflow troubleshooting.
  • Strong scripting experience with PowerShell, VBScript, and Batch.
  • Strong troubleshooting, problem-solving, and analytical skills.
  • Administrative experience with O365 and Exchange 365 is required.
  • Proficiency designing, implementing, maintaining, and troubleshooting Microsoft Active Directory, Microsoft Exchange Server, Microsoft Windows Server 2008 R2 and 2012 R2, Microsoft Hyper-V 2012 R2 or later, VMware ESXi 5.1/5.5/6.x or later, VMware vCenter, and core services running on these platforms.
  • Strong technical knowledge and experience with Microsoft Systems Center products, including System Center Configuration Manager and System Center Virtual Machine Manager.
  • Experience working with and managing monitoring solutions for IT operations, equipment, and application performance, such as SolarWinds.
  • Experience with enterprise equipment and servers, including HPE blade and rack servers, Dell servers and storage, and Cisco UCS blade centers.
  • Strong technical knowledge and experience managing an enterprise-class backup suite.

Nice To Haves

  • Windows 10 deployment or migration experience.
  • O365 and Exchange 365 migration or deployment experience.
  • Cisco UCS experience.

Responsibilities

  • Follow health and safety policies, processes, and practices.
  • Work with business and Dev/QA groups to scope new projects and respond to work requests for server software and hardware installation, configuration, and maintenance.
  • Assist in designing, planning, and implementing IT solutions as part of the Infrastructure Team, including Microsoft deployments, VMware/virtualization infrastructure, and third-party solutions.
  • Administer and support server, storage, virtualization, and IT infrastructure, including system stability, integrity, troubleshooting, and user and Active Directory administration.
  • Maintain servers through software and hardware troubleshooting, system repair, and preventive maintenance.
  • Help ensure 24/7 operation of the primary datacenter and its systems as part of the server-infrastructure team.
  • Log and track user issues in the helpdesk application, including escalated Level 3 tickets.
  • Mentor lower-level systems personnel.
  • Advocate for security-minded implementations and help ensure compliance with SOX, PCI, and other audits.
  • Ensure high availability and appropriate backup and disaster recovery protections.
  • Perform other duties and tasks assigned by management or required by the business.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Critical illness, accident, and hospital coverage
  • 401(k) retirement plan with pre-tax and Roth post-tax contributions
  • Voluntary life and AD&D insurance for employees and dependents
  • Short- and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time off or leave, including PTO, vacation, or sick leave
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