Systems Engineer - School of Medicine Dean's Office

University of Washington Medical Center•Seattle, WA

7d•$86,376 - $108,900•Hybrid

About The Position

The School of Medicine Dean’s Office has an outstanding opportunity for a Systems Engineer, Infrastructure and Operations, to join their team. Reporting to the Manager of Infrastructure and Operations (Manager), the Systems Engineer, Infrastructure and Operations (Systems Engineer) is responsible for the implementation, support, and lifecycle management of infrastructure systems across on-premises and hybrid cloud environments for the School of Medicine. This role serves as a primary execution-focused engineering resource within the Infrastructure and Operations team, translating architectural direction into implemented, production-ready solutions. The Systems Engineer is a hands-on technical contributor responsible for infrastructure engineering, automation, platform enablement, and project delivery across compute, storage, networking, virtualization, and cloud platforms. This position works closely with central IT teams, application and data teams, faculty and research staff, and other technical and non-technical stakeholders to understand requirements, recommend solutions, and ensure infrastructure and platform services align with organizational needs while minimizing risk.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field
At least three years of hands-on experience in systems administration or infrastructure engineering, with experience appropriate to a mid-level engineering role
Foundational working knowledge of virtualization platforms (VMware or equivalent), including core operational concepts such as snapshot lifecycle management, VM configuration, and virtual resource allocation
Solid experience with Windows Server environments, including Active Directory, DNS, and Group Policy and networking fundamentals: TCP/IP, VLANs, routing, and firewall concepts
Working knowledge of SAN or iSCSI storage systems, including fundamental concepts such as storage provisioning, volume management, and connectivity
Comfort working with Linux systems in a command-line environment
Experience writing and maintaining scripts in a production or professional environment (PowerShell preferred), and troubleshooting across multiple infrastructure layers
Experience with monitoring, alerting, or logging platforms in a production or professional environment (e.g., SCOM, Splunk, Azure Monitor, syslog, Nagios, or equivalent)
Experience configuring and supporting system backup and recovery operations using any backup platform or solution (e.g., Veeam, Azure Backup, Windows Server Backup, Backup Exec, or equivalent)
Strong documentation skills and ability to communicate clearly with both technical and non-technical stakeholders, demonstrating accountability, follow-through, and the ability to manage competing priorities effectively

Nice To Haves

Experience supporting web application hosting platforms (e.g., IIS), including configuration, deployment support, and troubleshooting
Experience with Microsoft Azure in a hybrid environment, SSO technologies (e.g., Shibboleth), Python or additional scripting languages, and supporting research or data-driven environments
Familiarity with Azure governance (Policy, RBAC, cost management), and exposure to Infrastructure-as-Code practices

Responsibilities

Implement, maintain, and improve core infrastructure systems spanning virtualization, storage, network infrastructure, and Windows Server environments
Support and administer Linux systems in hybrid and cloud contexts; execute lifecycle initiatives including OS upgrades and hardware refresh
Monitor system health and capacity; troubleshoot complex issues across compute, storage, and network layers
Implement and support hybrid Azure infrastructure including virtual networking, compute, and platform services, aligned with centrally managed connectivity and hub networking
Configure identity, access, and connectivity solutions for Azure workloads, including managed identities, RBAC, private endpoints, and NSG configurations; support integration with on-premises systems
Support Azure governance practices including Policy enforcement, resource tagging, and cost awareness; assist with evaluation of new Azure services and solutions
Configure and support application hosting infrastructure including web services, DNS, SSL certificates, identity integrations, and scheduled services
Collaborate with development and data teams to recommend workload placement and ensure proper networking, identity, and system integration. Assist application teams with infrastructure-related requirements
Implement system hardening, patching, and vulnerability remediation in alignment with UW and UW Medicine security policies and support disaster recovery and business continuity efforts
Execute infrastructure and platform projects with appropriate guidance from the manager, breaking work into actionable steps and delivering against agreed timelines. Perform cross-system troubleshooting
Develop and maintain automation scripts (PowerShell and Python) to reduce manual processes across certificate lifecycle management, backup tasks, and system provisioning
Support, maintain, and improve monitoring, alerting, and logging platforms (e.g., SCOM, Splunk, Azure Monitor, or equivalent tools); analyze performance trends to proactively identify issues
Maintain awareness of emerging technologies and develop skills in areas aligned with team direction (e.g., Azure, Linux, automation, AI, security)
Additional Responsibilities & Operational Support