Systems Engineer

ECS Federal • HUNTSVILLE, AL

1d • Onsite

About The Position

Everforth ECS is seeking a Systems Engineer to work in its Quantico, Virginia office, providing IT services and support for hardware, IT systems, applications, and operational technologies supporting mission-critical operations for a DOJ FBI client. The program enhances enterprise IT services and solutions, end-user support, and the operations, management, maintenance, and integration of services across multiple networks, systems, and applications. The role works across traditional IT and specialized scientific and operational technology systems to ensure the functionality, performance, availability, and responsiveness of supported IT systems and services. The Systems Engineer manages server performance against service delivery objectives and identifies and implements operational improvements to promote organizational efficiency.

Requirements

• U.S. citizenship and an active Top Secret clearance.
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• At least 10 years of experience, or equivalent certifications demonstrating the ability to perform at this level.
• Experience with tools such as AWS, Microsoft, Windows Server, Citrix, NetApp, Dell Unity, Dell Avamar, Hyper-V, Microsoft SQL Server, Azure DevOps, Ivanti, Microsoft Service Manager, Atlassian, Microsoft Endpoint Configuration Manager, WSUS, and BigFix.

Responsibilities

• Gather user system requirements using multiple methodologies and prepare technical documentation, system requirements documents, systems security requirements documents, and system test plans.
• Troubleshoot and resolve server issues involving connectivity, storage, service status, application status, availability, and physical hardware.
• Monitor system performance and report anomalies.
• Perform and maintain data backups and disaster recovery operations.
• Apply technical and business experience to improve processes and procedures for deploying and maintaining system infrastructure.
• Work independently and collaboratively to improve system solutions and contribute to system service improvements.
• Support Continuity of Operations (COOP) operations as needed.
• Design, deploy, test, certify, and patch system features, components, and application dependencies, and address interoperability issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior