Provides day-to-day corporate system administration and engineering support for the organization’s computer and network systems. The role ensures sound integration, data, security, and business architecture design throughout the capability (platform) lifecycle; leads implementation of information security requirements; and establishes the technical framework for platform strategy and lifecycle management. The Systems Engineer leads design and development of proof-of-concepts or minimum viable products, architecture designs, and technology evaluation artifacts. The role promotes reuse of enterprise-standard common services, provides oversight and governance of technology standards and frameworks, and participates in developing Enterprise Engineering and Architecture Standards and Practices. In collaboration with the capability manager, the engineer defines business-value-based objectives and user stories for upcoming sprints and develops solutions that account for performance, scalability, availability, and realistic implementation schedules. The position drives continuous improvement of implementation methods and service offerings based on customer and employee experiences. It works with developers, administrators, and support staff to analyze incident trends and underlying system problems, identifying incremental improvements that support key business value drivers. The engineer follows IT Disaster Recovery policy and standards; manages the Windows OS lifecycle to maintain a practical common software version across desktops; and architects and implements modern desktop and mobile device management solutions using Windows 10 and MEM (ConfigMgr and Intune). The role also designs, develops, and implements modern security solutions using Microsoft Defender ATP, Intune, OMS, and Device Health; supports, diagnoses, and troubleshoots technical IT issues; and helps resolve application and operating-system issues that hinder user productivity. Regular and predictable attendance is required. General clerical duties and special projects may also be assigned.
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Job Type
Full-time