Systems Engineer/Dell Compute, Everpure Storage, Windows Server & VMware vSphere (IT Services)

Charles River Associates•Boston, MA

7d•$100,000 - $125,000•Hybrid

About The Position

The Systems Engineer designs, builds, and supports Charles River Associates’ core infrastructure across on-premises and public cloud environments. The role focuses on Dell compute, Everpure storage, Windows Server, and VMware vSphere, while extending and integrating services into public cloud. The engineer partners with network, security, application, and service delivery teams to keep systems reliable, secure, well-documented, and current, and supports disaster recovery readiness as part of broader operational resilience. This broad role offers opportunities to develop existing skills and gain hands-on experience with new technologies in a fast-paced production environment. The Information Technology team is a global team of 40 professionals focused on enhancing, maintaining, and developing the firm’s technology infrastructure and security. CRA is primarily a Microsoft environment and seeks to maximize its on-premises systems and hybrid infrastructure, making cloud technology experience essential. The position participates in an on-call rotation as an escalation during service outages and owns evaluation of challenges from an engineering perspective. CRA expects colleagues to spend at least three to four days per week in the office, which may include another CRA office. Specific days are coordinated with the practice or team. The annual base salary range is $100,000–$125,000, and the position may be eligible for additional bonus incentive compensation. Salary may vary according to education, experience, skills, geographic location, market conditions, and other qualifications.

Requirements

Hands-on experience deploying and maintaining Dell PowerEdge servers, including iDRAC, OpenManage, and firmware lifecycle management.
Experience administering Everpure or comparable enterprise all-flash storage, including provisioning, snapshots, replication, and performance troubleshooting.
Strong Windows Server administration skills, including Active Directory/Entra, DNS, DHCP, Group Policy, patching, and server hardening.
Ability to interpret technical and business requirements and build designs for solutions.
Solid experience with VMware vSphere, including vCenter, ESXi, clustering, and HA/DRS, in a production enterprise environment.
Experience deploying and supporting public-cloud workloads, including networking, identity, and hybrid connectivity.
Scripting and automation experience with PowerShell.
Strong cross-functional communication and teamwork skills, including partnering with engineering, security, and operations teams.
Ability to document and standardize operational procedures, participate in on-call rotations, and manage multiple priorities in a fast-moving environment.

Nice To Haves

VCP certification.
Azure experience; AWS experience is also a plus.
PowerCLI experience.
Familiarity with disaster recovery tools and practices, including VMware Site Recovery Manager (SRM) and Azure Site Recovery (ASR), and participation in recovery testing.

Responsibilities

Deploy, configure, and maintain Dell PowerEdge servers throughout their lifecycle, including firmware, BIOS, and driver updates through iDRAC and OpenManage, hardware health monitoring, and vendor support coordination.
Administer Everpure storage arrays, including volume and host provisioning, capacity and performance management, snapshot policies, replication, and upgrades.
Build, configure, patch, and harden Windows Server systems; support Active Directory, DNS, DHCP, Group Policy, and file services; and automate routine tasks with PowerShell.
Manage vCenter, ESXi hosts, clusters, HA/DRS, templates, and the virtual machine lifecycle; plan capacity and perform host upgrades and patching.
Deploy and support public-cloud workloads, including compute, storage, networking, and identity integration, applying governance, security, and cost-management best practices across the hybrid environment.
Maintain infrastructure monitoring, alerting, and dashboards; participate in incident response and root cause analysis; and document and standardize runbooks and operational procedures.
Support disaster recovery readiness by maintaining recovery runbooks and dependency information and participating in periodic tabletop exercises and technical recovery tests.
Collaborate with infrastructure, network, cloud, security, and application teams to improve operational excellence and shared ownership of production outcomes.
Participate in an on-call rotation as an escalation during service outages.
Evaluate challenges from an engineering perspective.

Benefits

Comprehensive benefits package, subject to eligibility requirements.
Medical, dental, and vision insurance.
401(k) retirement plan with employer match.
Life and disability insurance.
Paid time off, including vacation, sick leave, and holidays.
Paid parental leave.
Wellness programs and employee assistance resources.
Commuter benefits.
Wellness programming supporting physical, mental, emotional, and financial well-being.
In-house immigration support for foreign nationals and international business travelers.
Skills development programs, technical training, internal seminars, career mentoring, and performance coaching.