Systems Engineer
About The Position
Charles River Associates (CRA) is a global consulting firm that provides economic, financial, and business management expertise to law firms, corporations, and governments. Its Information Technology team is a global group of 40 professionals responsible for enhancing, maintaining, and developing the firm's technology infrastructure and security. The team works across Service Delivery & Telecom, Enterprise Application Solutions, Infrastructure, Networking and Cloud Services, and Security, with staff in offices across the United States and Europe. The Systems Engineer will work in a mainly Microsoft environment to maximize the performance of CRA's on-premises systems and hybrid infrastructure. This broad role offers the opportunity to develop existing skills and work hands-on with new technologies in a fast-paced production environment. The position includes global Windows systems administration, Level 2 support, automation, and rotating off-hours on-call support. The role is based in an office-oriented environment. CRA expects employees to work in the office at least three to four days per week, with specific days coordinated with the practice or team. The schedule may include travel to another CRA office or to client meetings.
Requirements
- Bachelor's degree; a master's degree is preferred.
- At least 3 years of significant experience working within a hybrid on-premises/cloud environment.
- Solid working knowledge of Azure, with a minimum AZ-900 Azure Fundamentals qualification.
- Ability to build a well-documented and robust PowerShell script from the ground up.
- Proficiency with Office 365, Windows Server, Active Directory, Group Policy, and RBAC.
- Experience working in a geographically dispersed, cross-functional team.
- Experience with VMware vSphere/VCF.
Nice To Haves
- Master's degree.
- MCSA.
Responsibilities
- Install, configure, operate, maintain, and troubleshoot systems hardware and software in a global Windows server environment.
- Install, configure, operate, maintain, and troubleshoot Windows Servers.
- Install, configure, operate, maintain, and troubleshoot VMware vSphere, vCenter, and ESXi.
- Provide Level 2 support to the Service Delivery team.
- Administer Active Directory and Entra, Group Policy, and RBAC.
- Automate common administrative tasks.
- Rotate off-hours on-call support.
- Complete fast-paced, high-volume work order requests.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with employer match
- Life insurance
- Disability insurance
- Paid time off, including vacation, sick leave, and holidays
- Paid parental leave
- Wellness programs and employee assistance resources
- Commuter benefits
- Additional bonus incentive compensation
- Skills development programs, including technical training, internal seminars, career mentoring, and performance coaching
- In-house immigration support for foreign nationals and international business travelers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
