Systems Engineer

Delta Dental Plan of Michigan•Okemos, MI

4d•Hybrid

About The Position

Delta Dental of Michigan, Ohio, and Indiana is seeking a Systems Engineer to implement and maintain physical and virtual infrastructure and services. The role collaborates with cross-functional teams to support system scalability, availability, and security. The position is based in Okemos, Michigan, and is hybrid. The Systems Engineer deploys and manages infrastructure solutions, supports automated deployments through infrastructure-as-code, helps maintain operational policies and documentation, and troubleshoots infrastructure issues with Operations, Application teams, and vendors. The role also contributes to capacity planning, performance analysis, system tuning, and application deployment and integration support. Participation in an on-call rotation is required, including the ability to provide 24/7 support.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, plus three years of experience applying infrastructure technologies; any suitable combination of education, training, or experience will be accepted.
Hands-on experience designing, implementing, and managing physical and virtual infrastructure.
Knowledge of physical and virtual compute, including rack and blade servers; DAS and SAN storage; and physical and virtual network systems from vendors such as Supermicro, Dell, and Cisco.
Proficiency with virtualization technologies and concepts, including virtual machines, servers, storage, and compute management using hypervisors such as VMware, KVM, OpenStack, or Nutanix AHV.
Proficiency with infrastructure-as-code tools such as Ansible and Terraform, and with Bitbucket and Git.
Ability to manage compute, storage, and network infrastructures, including CPU and memory controls, storage management, and system networking.
Ability to manage, optimize, plan, and design infrastructure using server operating systems such as Microsoft Windows, Red Hat Enterprise Linux, and Ubuntu, and related technologies such as Active Directory and DNS.
Familiarity with security best practices and tools for cloud environments, including identity and access management, encryption, and monitoring.
Strong problem-solving skills and ability to troubleshoot complex issues in physical and virtual environments.
Ability to provide on-call support 24 hours a day, seven days a week.
Basic scripting and automation skills using languages such as Python, Bash, or PowerShell, and tools such as Ansible, Terraform, Bitbucket, and Git.
Solid communication and collaboration skills, with the ability to work effectively in cross-functional teams.

Nice To Haves

Certifications such as Red Hat Systems Engineer, Windows Administrator, or VMware Data Center Virtualization.

Responsibilities

Deploy physical and virtual solutions based on business requirements and available technologies.
Implement architecture strategies and standards to support performance, security, and cost efficiency within guidelines.
Apply and enforce security measures and best practices to protect systems and data.
Participate in cross-functional teams developing systems management strategies.
Build and update infrastructure-as-code scripts and templates for automated deployments using tools and Git repositories.
Assist with developing and maintaining infrastructure operational policies, procedures, and documentation.
Identify and resolve routine issues involving physical and virtual services, collaborating with Operations, Application teams, and vendors as needed.
Participate in capacity planning, performance analysis, and system tuning.
Stay current with infrastructure technology trends and propose innovative solutions.
Participate in an on-call rotation.
Provide infrastructure engineering assistance to development teams for application deployment and integration.
Perform other related assigned duties as necessary to complete the primary responsibilities.