System Engineer

CIO Technology Solutions • Tampa, FL

2d • Onsite

About The Position

CIO Technology Solutions is a managed IT services provider based in Tampa, seeking to add a Systems Engineer to their Professional Services team. This role involves handling escalated technical work and project delivery across their client base, working alongside senior engineers. It is a hands-on position where the engineer will build Intune policies, write PowerShell scripts, troubleshoot backups, configure network infrastructure, and guide clients through technical changes. The company values strong technical skills, clear communication, accountability, and continuous improvement, particularly in automation.

Requirements

• 4+ years of professional IT experience, including 2+ years in an MSP engineering role.
• Strong PowerShell skills, including the ability to write scripts from scratch.
• Production experience with Microsoft 365, Entra ID, Intune, and Azure.
• Experience with NinjaOne RMM.
• Experience with Veeam Backup & Replication.
• Strong networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, routing, firewall rules, and VPNs.
• Experience with ConnectWise Manage.
• Strong troubleshooting skills and the ability to work through complex technical problems.
• Clear communication skills with both technical and non-technical users.
• Ability to manage multiple client environments and priorities.
• Valid driver's license and reliable transportation.

Nice To Haves

• Proxmox experience.
• Barracuda firewall experience.
• Cisco switching experience.
• Experience with Huntress, Duo, DNSFilter, or IT Glue.
• Microsoft certifications such as AZ-104, MD-102, or MS-102.
• CompTIA or Veeam certifications.

Responsibilities

• Administer Microsoft 365, Entra ID, and Intune across multiple client environments, including Conditional Access, Autopilot, and Entra ID join projects.
• Build and support Azure infrastructure, including virtual machines, networking, and site-to-site VPNs.
• Write PowerShell scripts to automate repetitive tasks and improve efficiency.
• Manage patching, monitoring, scripting, and automation through NinjaOne RMM.
• Deploy, monitor, troubleshoot, and restore Veeam backups.
• Configure and troubleshoot firewalls, switches, VLANs, routing, and VPNs.
• Work escalated technical issues and client projects through ConnectWise Manage.
• Maintain clear and accurate technical documentation in IT Glue.
• Assist and coach Service Desk technicians on complex technical issues.
• Participate in the on-call rotation.

Benefits

• Medical
• Dental
• Vision
• PTO
• Simple IRA with a company match
• Certification reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed