Systems Engineer - Practice Operations

Integrated Dermatology•Boca Raton, FL

About The Position

The Systems Engineer, Practice Operations leads the technical assessment, planning, remediation, implementation, and validation work required to transition acquired and existing practices to Integrated Dermatology standards. The role serves as a subject matter expert for SonicWall firewalls, Ubiquiti networking, practice connectivity, and site infrastructure, working with practice leadership, internal teams, carriers, vendors, cabling providers, and managed service providers to deliver standardized, secure, supportable practice environments. The position also leads Microsoft 365 tenant and data migrations associated with practice acquisitions and integrations. The engineer leads technical discovery, due diligence, implementation, validation, and stabilization for acquisitions, onboarding, relocations, network upgrades, Microsoft 365 migrations, and infrastructure modernization. Responsibilities include assessing practice technology environments; developing remediation plans, technical designs, project scopes, migration schedules, and support plans; overseeing deployments and post-transition stabilization; coordinating external providers and implementation partners; and maintaining site, network, configuration, migration, and operational documentation. The role provides technical direction and guidance to Systems Administrators and IT Support Analysts and requires travel to practice and corporate locations, up to 30%, with overnight travel possibly required.

Requirements

At least 6 years designing, implementing, and supporting network, endpoint, Microsoft 365, site-infrastructure, and multi-location technology solutions.
Experience leading Microsoft 365 migrations, practice transitions, acquisitions, infrastructure migrations, or site integrations.
Advanced experience configuring, administering, and troubleshooting SonicWall firewalls and Ubiquiti switching and wireless solutions.
Experience assessing Microsoft 365 tenant environments and executing migrations involving Exchange Online, OneDrive, SharePoint, Teams, domains, identities, licensing, and related data.
Experience conducting technical site assessments and translating findings into remediation plans, project scopes, equipment requirements, migration plans, and implementation schedules.
Strong knowledge of TCP/IP, DNS, DHCP, VPNs, VLANs, Wi-Fi, firewalls, network segmentation, internet circuits, and secure remote access.
Experience coordinating internet carriers, cabling providers, managed service providers, equipment vendors, migration vendors, and onsite resources.
Working knowledge of Microsoft 365, Entra ID, Intune, endpoint deployment, Windows infrastructure, identity lifecycle processes, and hybrid connectivity.
Strong communication, relationship-building, and customer-service skills, including the ability to engage physicians, practice administrators, office managers, vendors, executive leadership, and technical teams.
Ability to explain technical concepts, project risks, implementation plans, and remediation recommendations to technical and non-technical audiences.
Ability to manage concurrent projects, communicate risks and dependencies, lead meetings, build stakeholder trust, and provide onsite technical leadership amid changing priorities.
Ability to travel up to 30%; overnight travel may be required.

Nice To Haves

Bachelor’s degree in Information Technology, Information Systems, Engineering, or a related field; equivalent advanced professional experience may be considered.
SonicWall Network Security Administrator certification.
Microsoft 365 certification.
CompTIA Network+ certification.
CompTIA Security+ certification.
Ubiquiti UniFi certification.
Comparable Microsoft, networking, and security certifications.

Responsibilities

Lead technical discovery, due diligence, planning, implementation, validation, and post-transition stabilization for practice acquisitions, onboarding projects, and technology transitions.
Lead and coordinate technical workstreams for practice acquisitions, facility relocations, network upgrades, Microsoft 365 migrations, and infrastructure modernization.
Conduct onsite and remote assessments of Microsoft 365, connectivity, networking, infrastructure, endpoints, voice services, cabling, security controls, and application dependencies.
Develop and execute prioritized remediation plans aligned with company network, security, Microsoft 365, endpoint, infrastructure, and documentation standards.
Lead Microsoft 365 migrations, including discovery, planning, domain and identity coordination, Exchange Online, OneDrive, SharePoint and Teams migration, cutover, validation, and stabilization.
Provide subject matter expertise for SonicWall firewalls, including VPNs, security policies, content filtering, network segmentation, intrusion prevention, and secure remote access.
Provide subject matter expertise for Ubiquiti switching and wireless networking, cloud management, configuration standards, performance optimization, and troubleshooting.
Develop technical designs, bills of materials, project scopes, migration schedules, implementation checklists, validation plans, and post-transition support plans.
Develop and maintain standard deployment configurations, implementation templates, site-readiness checklists, migration playbooks, and transition documentation.
Travel to practice and corporate locations to oversee implementations, resolve transition issues, validate standard configurations, and provide onsite technical leadership.
Provide technical direction to managed service providers, internet carriers, cabling providers, equipment vendors, migration vendors, and implementation partners.
Maintain site diagrams, inventories, circuit information, network documentation, configuration baselines, migration records, and operational handoff materials.
Provide technical guidance to Systems Administrators and IT Support Analysts.
Manage concurrent transition projects, communicate risks and dependencies, lead meetings, and build stakeholder trust.