Systems Engineer Cleared Contractor L4 Senior Specialist Network System Engineer

Cynet Systems•Salt Lake, UT

About The Position

This role involves performing end-to-end circuit actions for new services, upgrades, modifications, rehomes, renewals, disconnects, and restorations within a telecommunications or defense network services environment. The position requires reviewing technical requirements, topology, bandwidth, diversity, demarcation, and Layer 1/physical interface needs to ensure correct service ordering and site delivery. Responsibilities include preparing, submitting, and tracking DISA Storefront requests and other telecom service orders for government and commercial transport services. The role also involves coordinating with DISA, defense communications organizations, commercial carriers, local site contacts, and internal engineering/operations teams to provision and activate services. Troubleshooting provisioning and turn-up issues such as incorrect node delivery, wrong interface type, cross-connect errors, patching problems, provider record mismatches, failed testing, delayed implementation, and incomplete documentation is a key part of the job. The position requires validating circuit installation and readiness for service by coordinating test events, reviewing test results, confirming handoff details, and ensuring equipment and interface configuration prerequisites are met for activation. Additionally, the role involves reviewing technical service orders, implementation requirements, circuit records, and provisioning documentation for accuracy, completeness, and compliance with network engineering requirements. Resolving discrepancies involving node delivery, physical interfaces, service records, provider coordination, circuit activation, and following up when service level agreements are not met is also required. Maintaining telecom inventories, trackers, provisioning records, and lifecycle documentation in a secure, mission-oriented environment, and supporting outage response, service restoration coordination, and status reporting for operational and pending circuit actions are also key duties.

Requirements

Bachelor of Science (BS) degree in science, engineering, or related discipline with 6+ years of experience; or 4+ years of relevant experience with a Masters (MS) degree; minimum 10+ years of relevant experience/education can be considered in lieu of a Bachelors Degree.
Candidate must currently have Secret Clearance, and be able to maintain an active U.S. Government DOD Clearance.
Experience supporting telecom provisioning, transport services, circuit actions, or network operations in a government, defense, or mission-critical environment.
Knowledge of telecom transport services and interfaces such as Ethernet, MPLS, optical/fiber, SONET/legacy transport, and other Layer 1 handoff types.
Ability to interpret technical requirements, service orders, circuit IDs, engineering guidance, topology diagrams, demarcation details, and provisioning records.
Familiarity with router, switch, optical transport, and encryption device connectivity as it relates to circuit activation, troubleshooting, and service turn-up.
Ability to troubleshoot service delivery and activation problems including loss of signal, handoff mismatches, cross-connect issues, patching errors, and configuration readiness gaps.
Ability to coordinate across multiple military, government, contractor, and commercial organizations.
Ability to analyze service problems, drive corrective actions, and escalate effectively when providers miss milestones or technical requirements.
Skill in maintaining detailed records, status trackers, inventory data, test results, and provisioning documentation.
Strong verbal and written communication skills to coordinate with providers, technical teams, government program offices, and supported commands.
Familiarity with DISA Marketplace launch and transition plans.

Nice To Haves

Computer Engineering or Computer Science degree preference.

Responsibilities

Perform end-to-end circuit actions for new service, upgrades, modifications, rehomes, renewals, disconnects, and restorations in a telecommunications or defense network services environment.
Review technical requirements, topology, bandwidth, diversity, demarcation, and Layer 1 / physical interface needs to ensure correct service ordering and site delivery.
Prepare, submit, and track DISA Storefront requests and other telecom service orders for government and commercial transport services.
Coordinate with DISA, defense communications organizations, commercial carriers, local site contacts, and internal engineering / operations teams to provision and activate services.
Troubleshoot provisioning and turn-up issues including incorrect node delivery, wrong interface type, cross-connect errors, patching problems, provider record mismatches, failed testing, delayed implementation, and incomplete documentation.
Validate circuit installation and readiness for service by coordinating test events, reviewing test results, confirming handoff details, and ensuring equipment and interface configuration prerequisites are met for activation.
Review technical service orders, implementation requirements, circuit records, and provisioning documentation for accuracy, completeness, and compliance with network engineering requirements.
Resolve discrepancies involving node delivery, physical interfaces, service records, provider coordination, circuit activation, and follow up when service level agreements are not met.
Maintain telecom inventories, trackers, provisioning records, and lifecycle documentation in a secure, mission-oriented environment.
Support outage response, service restoration coordination, and status reporting for operational and pending circuit actions.